Report on the solving IS performance challenges of shop4health

Requirement
Referring to the supplied shop4health case study, produce a report which will help resolve the performance challenges this company is facing, by recommending a range of information system improvement and solutions.

The IS improvements you will suggest will help shop4health remedy the following problems:
1.complaints from customers regarding the shop4health home delivery service which is unreliable, poor at communicating updates and inflexible
2.fresh food costs in excess of panned budget due to repeated disposal of unsold fresh produce and lost revenue due to insufficient stock of popular products
3.slow response times from suppliers due to the inefficiency of the manual ordering system
4.damaged supplier relationships and additional costs due to apparent loss of delivered stock in transit
5.late payments to suppliers leading to additional fines

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