Updated Dec 2023
Course Information
Course Number and Title: MG 5415 – Organizational Communication for Leaders
Term Dates: May 6, 2024 – August 25, 2024; Summer I 2024
Delivery Method: Online
Credits: 3
Prerequisites: N/A
Instructor Information
Faculty Name: Professor Jevon Cooper
Response time: Students will receive a response within 24 -48 hours
Required Materials and Textbook(s)
1. Organizational Behavior: A Practical, Problem-Solving Approach 3e (Kinicki) McGraw-Hill (2020)
ISBN: 9781260075076 (print rental)
ISBN: 9781260516258 (loose-leaf)
2. Getting to Yes (Fisher/Ury/Patton) Penguin Non-classics (2011) ISBN: 9780143118756 Updated Revised
Edition
Recommended:
Secrets of Power Negotiating 15th anniversary edition (Dawson), The Career Press/Red Wheel/Weiser (2010)
ISBN: 9781601631398
Optional or Supplemental Materials
There are a number of supplemental materials included in the course content folders.
Course Description and Outcomes
This course explores the psychological contract between leader and follower that take any of many forms
between two people or between the leader and small groups. Students study group formation and group
development as well as the intricacies of coaching, mentoring, conflict resolution and mentoring. Students study
organizational behavior and explore how these concepts affect leadership effectiveness. Students will examine
organizational communication including formal and informal communication, as well as the relationship of
communication to organizational satisfaction and effectiveness. Topics include: preparing for a negotiation,
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understanding individual preferences, identifying ethical and cross-cultural issues that might arise, and when
and what kind of outside resources may be and assess the importance of coaching and open communication
when inspiring individuals to overcome barriers to peak performance.
Upon completion of the course, students are expected to achieve the following competencies:
▪ Demonstrate different styles of negotiation and conflict and understand your own personal style.
▪ Define different concepts to negotiation approaches.
▪ Describe the roles of perception, emotion, verbal and non-verbal communication and their impact to
communication and understanding in an organizational context.
▪ Apply theories and concepts in negotiation and conflict in relation to the following organizational aspects:
individual differences, communication style, culture, organizational interdependencies, motivation and
feedback, groups and teams, and power and politics.
▪ Demonstrate effective negotiation preparation techniques through case study examination.
The overall objectives for this course are twofold:
1. To increase students’ understanding of critical issues in how people communicate and interact within an
organizational context, and
2. To provide concepts, theories, and models to enhance and support, or influence the interaction within
organizational structures in communicating, organizing, and negotiating.
This course will explore the dynamics and processes of negotiation and conflict in the context of organizational
behavior and human relations. Specific goals include:
✓ Expose you to styles of negotiation and conflict and understanding your own style.
✓ Gain an understanding of the nature of human motivation, especially as this applies to workplace
settings.
✓ Examine the following organizational aspects: individual differences, communication, culture, groups and
teams, leadership, and power and politics.
✓ Explore the roles of perception, emotion, verbal and non-verbal communication and their impact on the
negotiation process.
✓ Analyze the similarities and differences among the various leadership models.
✓ Develop skills in negotiation through case study negotiation role plays.
✓ Learn to apply various communication theories to workplace dynamics.
✓ Employ a proactive rather than reactive approach to communication problems.
Grading Policies
•
•
•
Technological issues are not acceptable reasons for late submissions – connectivity is your
responsibility.
Students must use the MSOffice Suite for all assignments and have full access through their NEC
account. You are required to post a document of your actual assignments in the LMS, you may not
just provide a link. As an NEC student, you have access to download the MS Office Suite (Word,
Excel, PowerPoint, etc.) through Office365 for free. To download, go to www.office.com and click
“Install Office Apps.” Need support with a Microsoft application like Word or PowerPoint? Find the
help you need with any of theMicrosoft Office products at Office Help and Training:
http://office.microsoft.com/en-us/support/?CTT=97.
All written assignments must have a cover page with the student’s name on it. Any assignments
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•
•
•
•
submitted without this will require revision for a maximum grade of A-.
Students must submit discussion board postings during the time frame indicated in the
assignment. Discussion board submissions will not be accepted for credit after the deadline.
Every post must be copied and pasted into the forum, with no attachments. No exceptions.
Students needing extra time may submit assignments, excluding discussion board postings up
to two days late. Late assignments receive a 10% deduction per day. Assignments more than
2 days late will not be accepted. If an assignment is due Sunday and submitted on Monday
(-10%) or Tuesday (-20%) and after Tuesday assignments are not accepted without prior
arrangement.
Instructor will accept late work without prior arrangement in the case of extenuating
circumstances (such as hospitalization, childbirth, major accident, injury, or bereavement).
Students who suffer such a circumstance must notify the instructor as soon as possible of the
extenuating circumstance that prevented them from submitting work on time and determinea
deadline with the instructor for submitting the work. In these instances, the instructor will
waive the late penalty. Students who do not meet the deadline arranged with the instructor
will receive a grade of zero on the assignment. Note this does not apply during the final weekof
class.
Students must submit the final assignment no later than the last day of the term. No
assignments are accepted after the last day of the term.
NO USE OF AI TOOLS
AI Content generation tools (such as ChatGPT, etc…) are not permitted for any of your work, or part of
your work, in this class. Using them may interfere with your progress as an independent thinker and
your achievement of the course’s outcomes. If you use these tools, your actions would be considered
academically dishonest and a violation of the Academic Integrity Policy at New England College
PLEASE NOTE- After running into a number of issues with the student authorship of assignments —- Students
are to be completing their own work on their own computers using their own login/version of the software.
All students have access to the MSOffice Suite at New England College and those are the applications you
should be using for all assignments. If you are using a Mac, all assignments must be converted so that they
can be accessed and graded on a PC.
All students are held to the same expectations and standards and we need to be able to verify that they are in
fact the creator/author/editor of their own work. You should not be using someone else’s machine or file and
modifying it for any assignment after the fact. The only exception might be a template that an instructor has
provided – but NEVER another student’s file. If you are traveling at any time during the term, please take your
computer with you or use your personal log on to access and complete assignments.
Any assignment in any course that does not show on the Info/Properties page that the student is the
original author and the one who last modified the document, the assignment may receive a grade of zero
with rare exceptions. It is shared at orientation and communicated across the program that as graduate
students in a masters program you are expected to have your own laptop/desktop computer to complete
your work on and your own version of MSOffice.
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All assignments must be submitted in MS Word, MS PowerPoint, or MS Excel as directed by the assignment
guidelines. Assignments submitted as a PDF will not be accepted.
So, please do not use any other computer or log-in other than your own for any assignments, or you risk a
grade of zero for it.
If you are repeating a course, you may not submit any previous work (graded or otherwise) from when you
were originally enrolled. If you do, it is a violation of academic honesty. The assignment will be awarded a
zero and reported.
Your final grade for this course will be determined by your performance on the following assignments:
Grade Weights Table
Assignment
Due
Blackboard Participation – Discussion Boards
Mini Assignments
30%
10%
Research Paper
End of Week 5
10%
Research Paper Topic and References
Weeks 2 and 3
5%
Book Review
End of Week 9
15%
Crisis Communication Plan
End of Week 12
15%
PowerPoint Presentation
End of Week 13
15%
Total
100%
Grading Scale
A
AB+
B
BC+
C
CD
F
Every week
(except weeks
9,13, 14 and 15)
Weeks 2, 6, 7, 8,
10, 11
Percentage
Towards Final
Grade
100-93
92-90
89-87
86-83
82-80
79-77
76-73
72-70
69-60
59 and below
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Final course grades of C+ or below will not meet graduate degree requirements. Students will need to repeat
any course in which they received a grade C+ or below. For more information, please refer to the New England
College Academic Catalog.
Required Technical Skills
In order to promote success in an online community, whether 100% online or hybrid, students must know how
to use email and navigate the Internet. Students must be familiar with their computer or device, its programs
and operating system, be able to send messages to their instructor, upload attachments, post assignments,
communicate with other students, and navigate the course site. Students should retain and organize copies of
all course work on a backup device or cloud storage program.
Attendance Policy
Students are required to meet the federal requirements for time on task per the Federal Definition of the Credit
Hour. Students must log in to the course site multiple times each week, and submit all required
assignments. Verification of participation occurs in Week 1 of the course, where students are expected to
submit all required assignments. Failure to do this will result in the students being dropped from the
course. Students will be dropped if they don’t complete at least one graded assignment.
This course is fully online and delivered asynchronously. There are no face-to-face components or set times that
you must log in. You are expected to participate in all course activities. Not actively and consistently
contributing online for the duration of the course will adversely affect your grade. Students are always expected
to actively contribute to the discussions and other activities online. A significant portion of your grade is based
upon this and you are personally responsible for the material.
It is the responsibility of each student to understand fully the participation policies and procedures for every
course in which the student is enrolled. New England College respects student’s religious observances. In an
online environment, students are expected to notify their instructors if they are unable to participate fully
during the time of the student’s observances. Making up missed assignments and course contributions is the
student’s responsibility.
This course, run through the Blackboard learning system, is not correspondence or self-paced. Students must
participate in all content, communications, assignments, discussions, blogs, wikis and other activities throughout
the course, adhering to time frames, due dates or deadlines specified.
Note: Class absences may impact an international student’s visa status, as immigration laws stipulate that F-1
visa students must be in a full-time schedule and must be attending classes.
Expectations for Online Behavior
NEC requires a learning environment where everyone is respected and feel safe to take the risks necessary for
learning. All online communication must be respectful and constructive. Students who violate these guidelines
will be referred to the Office of Judicial Affairs. Students must review and adhere to NEC’s Netiquette
Guidelines.
In the event a student loses electricity, internet access, or has difficulty accessing learning content, it is the
student’s responsibility to contact the instructor via email or phone as soon as possible.
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NEC Academic Integrity Policy: Graduate Programs
The New England College community embraces an Academic Honor Principle. It consists of honesty, trust, and
integrity. Honesty is being true to oneself and others, engendering a culture of trust. Trust builds mutual
respect, fostering a disposition of responsibility and civility. Integrity denotes inner strength of character: doing
what is right and avoiding what is wrong. Students, Faculty, and Staff accept these values as fundamental guides
to our actions, decisions, and behavior.
Academic Dishonesty
Academic dishonesty includes, but is not limited to, the following infractions:
Plagiarism: According to the Council of Writing Program Administrators, “plagiarism occurs when a writer
deliberately uses someone else’s language, ideas, or other original (not common-knowledge) material without
acknowledging its source.”1 Any of these activities constitutes plagiarism: directly copying and pasting from a
source without citation; paraphrasing from a source or sources without citation; turning in a paper, or sections
of a paper, known to be written by someone other than the student; unauthorized multiple submissions of the
same work in more than one course; and turning in a purchased paper.
Misuse or inaccurate citation of sources: It may be possible that a student has carried out a good-faith
attempt to acknowledge others’ work, but has failed to do so accurately or fully. This may include citing sources,
but not including sufficient information or correct formatting of the citation. These are largely not considered
plagiarism, unless the student repeats the misuse of sources after feedback from the faculty. In case of doubt
about how to cite a source, students should ask their instructor.
Plagiarism is a severe event that will lead to penalties that may result in expulsion. Please consult the Academic
Integrity Policy in the NEC Catalog for specific information on procedures regarding this policy.
Misrepresentation: Having someone else do coursework, assignments, papers, quizzes and tests.
Facilitation of Academic Dishonesty: Helping someone else cheat. Examples include: supplying questions
and/or answers to a quiz or examination, allowing someone to copy your homework, doing homework together
without the instructor’s permission, seeking input from others during a take-home or open book test.
Cheating: Deliberate deceptive behavior to avoid work and learning. Examples include, but are not limited to:
1. Communicating with others during an exam or quiz
2. Copying all or part of homework or another’s quiz, exam, or written work
3. Using notes when you are directed not to by the professor, using electronic equipment to look up answers
you don’t know
4. Making up data for research
5. Stealing quizzes or exams prior to their administration
6. Altering or attempting to alter college records
7. Offering a bribe to college personnel in exchange for special treatment or favors
Because academic dishonesty violates academic integrity, it cannot be condoned at NEC.
1 Council of Writing Program Administrators. 2003.
Defining and Avoiding Plagiarism: The WPA Statement on Best Practices.
http://wpacouncil.org/files/wpa-plagiarism-statement.pdf
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For further explanation on this topic, please refer to the New England College Academic Catalog.
Credit Hours and Student Work
Regardless of the format (online or hybrid) or the time period in which the course is offered (e.g., fifteen or
seven weeks), the student work expectation for all courses is the same. One credit represents 45 hours of work
over the course of a term (including lectures, laboratories, recitations, discussion groups, field work, study, etc.),
averaged over each week during the term, in order to complete the work of the course. In a four-credit course,
the expectation is that there is 180 hours of work. The approximate student learning hours per week for a fourcredit course are as follows: 15-week course = 12 hours per week, 7-week course = 25 hours per week, and a 3week course = 60 hours per week.
Assignment
Required Reading:
Kinicki/Fugate Text
Calculation
Hours
671 pages x 5 hours/100 pages
35
228 pages x 5 hours/100 pages
11 boards, 4 hours per board
1 @ 10 hours
1 @ 10 hours
6 @ 1 hour per assignment
1 @ 10 hours
7 hours research, 7 hours
writing
11
44
10
10
6
5
14
Fisher/Ury Book
Discussion Boards
PowerPoint Presentation
Book Review
Mini Assignments
Crisis Communication Plan
Research Paper
Expected total*:
(@ 45 hours of
work/credit) 135
total hours
*(4-credit course = 180 total hours, 3-credit course = 135 total hours, 2-credit course = 90 total hours; 1-credit course = 45 total hours).
Statement on Fair Practices
New England College prohibits discrimination on the basis of race, color, creed or religion, national origin, sex,
sexual orientation, age, marital status, pregnancy, veteran’s status, or disability in regard to treatment, access
to, or employment in its programs and activities, in accordance with federal and state laws and regulations. In
compliance with the Americans with Disabilities Act (ADA), individuals with disabilities needing accommodation
should contact the Disability Services Office.
New England College’s Sexual Misconduct Policy can be found in the NEC Student Handbook on the NEC website
under Student, Life and Activities. This policy applies to all students, including online students.
Academic Accommodations
Students who have a Letter of Accommodation from Student Access and Accommodations, must contact their
instructor as soon as possible to provide him or her with the letter and set up accommodations for the course.
The student and instructor will then discuss how to implement the accommodations and address accessibility
for the course. This can be done via email with guidance from Student Access and Accommodations if needed.
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Accommodations are designed to provide equal access to the learning environment and instructional materials
and do not alter the fundamental and technical requirements of the course. Accommodations are not
retroactive prior to notice and the letters need to be delivered in time for faculty to make accommodation
arrangements. Note that instructors are under no obligation to make accommodations for students who do not
disclose or notify faculty of a specific accommodation. In situations where several people are involved in
developing accommodations, three weeks prior notice will be required. Student Access and Accommodations is
available to consult with students and faculty regarding accommodations, access, or other concerns related to
disability.
If a student has concerns about access or may have needs related to a disability and has not worked with
Student Access and Accommodations, the first step is to contact the office for an initial confidential consultation
and assessment. Student Access and Accommodations can be reached at 603-428-2302 or via email
[email protected].
More information on class accommodations can be found on the NEC website under Academic Resources.
Assignments and Schedule
The course is divided into fifteen weeks. Due dates for assignments and discussions are stated in day numbers.
Day 1 is Monday, the first day of the beginning of each weekly session.
Day 1
Monday
Day 2
Tuesday
Day 3
Wednesday
Day 4
Thursday
Day 5
Friday
Day 6
Saturday
Day 7
Sunday
Readings and Assignments
Week and
Dates
Week 1
Topic
MAKING OB WORK
FOR ME/VALUES
AND ATTITUDES
•
•
Learning Outcomes
Reading and Assignments
Explain the practical
relevance of OB to help
solve problems
Describe how work-related
outcomes are associated
with job satisfaction
1. Review the course syllabus again,
found in the “Syllabus” and take the
Syllabus quiz.
2. Attendance Confirmation
3. Check in under the Discussion Board,
“Introductions” area.
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•
•
•
Examine the importance of
effective communication
within your organization.
Explore how values and
attitudes can create
problems in the workplace.
Apply OB in a practical way
to increase effectiveness
4. View the PowerPoints and review
the Intro to Org Comm. mini-lecture
for Week 1.
5. Read text: Chapters 1 and 2.
6. Answer the question throughout the
week in the Discussion Board. Initial
post due by day four (Thursday) @
11:59 PM (EST).
Respond substantively to two other
students’ posts on different days of
the week by day seven (Sunday) @
11:59 PM (EST).
Initial post for each question must be
between 250-300 words in length,
and each peer reply per question
must be between 150-200 words in
length.
7. Register with the Danforth Library.
Confirmation of Attendance:
Please confirm that you have read and
understood the syllabus and agree to its
terms. By responding to this post, you
will officially be checking into this
course. To respond, please click on the
blue text to the left (Confirmation of
Attendance) to open it. You will see a
button labeled Create Thread located at
the top left of screen, type in your name
and a sentence stating that have read,
understood, and agree to the terms
outlined in the course syllabus.
Introduction:
Welcome to our class! In 250 words or
less, please introduce yourself to the
class and include the following:
1. Something unique about
yourself
2. What State do you live in?
3. Why are your pursuing this
degree?
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4.
What do you find interesting
about this subject matter?
To create a post, please click on the word
“Introductions” above, select “Create
Thread”, and type your name in the
subject. Then, add your introduction,
and when ready to post, scroll down and
click the “Submit” button on the lower
right. Once you have posted your
introduction, please welcome two other
students to the course by replying to
their introduction post
Week 2
INDIVIDUAL
DIFFERENCES AND
EMOTIONS/SOCIAL
PERCEPTION AND
MANAGING
DIVERSITY
•
•
•
•
•
Perform perception checks
to help prevent
misunderstandings.
Apply the pillow method to
establish empathy.
Evaluate the barriers and
challenges in managing a
diverse workforce.
Investigate the role of
emotions and emotional
intelligence within your
organization.
Choose a research paper
topic.
1. Read text: Chapters 3 & 4.
2. View the PowerPoints and review the
Perception mini-lecture for Week 2.
3. Answer the question throughout the
week in the Discussion Board. Initial
post due by day four (Thursday) @
11:59 PM (EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Mini Assignment #1: Complete the
Pillow Method Assignment by Sunday
11:59 PM.
5. Online article: “Applying Emotional
Intelligence in the Workplace.” and video
“The Leader Within”.
6. Research Paper Topic Due
Week 3
FOUNDATIONS OF
EMPLOYEE
MOTIVATION
•
•
Explain the role of
motivation in managing
effectively.
Identify techniques for
understanding people
enough to motivate them.
Page 10 of 20
1. Read text: Chapter 5.
2. View the PowerPoint and review the
Motivation mini-lecture for Week 3.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Updated Dec 2023
•
Investigate sources and
create a reference page for
the research paper.
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Submit Reference Page for Research
Paper in APA format
Week 4
PERFORMANCE
MANAGEMENT/
ORGANIZATIONAL
CULTURE,
SOCIALIZATION,
AND MENTORING
•
•
•
•
•
•
Identify issues with
performance management
Manage goal-setting
processes
Measure goals accurately
Analyze how to turn
feedback into change
Explore the impact of
organizational culture
Embed organizational
culture through socialization
and mentoring processes
1. Read text: Chapters 6 & 14.
2. View the PowerPoint and review the
Organizational Culture mini-lecture for
Week 4.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Work on your research paper due next
week!
Week 5
POSITIVE
ORGANIZATIONAL
BEHAVIOR/
ORGANIZATIONAL
DESIGN,
EFFECTIVENESS,
AND INNOVATION
•
•
•
•
•
•
Identify the power of
positive emotions in
organizations
Describe how to foster
mindfulness
Create a climate that
encourages positive
organizational behavior
Explore approaches toward
organizational innovation
Assess components of
organizational effectiveness
Write a research paper
according to the guidelines
in the syllabus
Page 11 of 20
1. Read text: Chapters 7 & 15.
2. View the PowerPoint and review the
Emotions mini-lecture for Week 5.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
Updated Dec 2023
each peer reply per question must be
between 150-200 words in length.
4. RESEARCH PAPER DUE BY Sunday
11:59 PM.
Week 6
GROUPS AND
TEAMS/DECISIONMAKING AND
CREATIVITY
•
•
•
•
•
•
•
Week 7
COMMUNICATION
IN THE DIGITAL
AGE
•
•
•
•
•
Examine how roles and
norms affect groups
Recognize issues with trust
building and how to
overcome those issues
Analyze the power of teambuilding
Identify ethical decisionmaking methods
Describe examples of
groupthink
Explore recommendations
for increasing creativity
Report on a meeting to
determine effective
structure and dynamics and
make noteworthy
recommendations
1. Read text: Chapters 8 & 11.
Examine how social media
can increase organizational
productivity
Distinguish communication
patterns between men and
women
Investigate generational
differences in
communication
Assess communication
competence
Analyze your personal
listening skills and develop
an action plan to improve
these skills
1. Read text: Chapter 9.
2. View the PowerPoints and review the
GroupThink mini-lecture for Week 6.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Mini Assignment #2: Complete the
Group Observation Assignment by
Sunday 11:59 PM.
2. View the PowerPoint and review the
mini-lecture for Week 7.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Read 1st half of Fisher and Ury’s
Getting to Yes.
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5. Mini Assignment #3: Complete the
Listening Skill Survey by Sunday 11:59
PM.
Week 8
MANAGING
CONFLICT
•
•
•
•
•
•
Identify the sources of
conflict.
Explore the types of conflict
and its impact on
organizations.
Examine your personal
conflict management style.
Consider the
appropriateness of different
conflict styles and
strategies.
Use the “Clear Message
Format” to increase
assertiveness.
Apply suggestions for
managing conflict
1. Read text: Chapter 10.
2. View the PowerPoint and review the
Conflict mini-lecture and watch videos.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Mini Assignment #4: Complete the
Conflict Management Survey by Sunday
11:59 PM.
5. Read 2nd half of Fisher and Ury’s
Getting to Yes.
BOOK REVIEWS
•
Week 9
Week 10
POWER,
INFLUENCE, AND
POLITICS;
MANAGING
CHANGE AND
STRESS
•
•
•
•
Write a book review for
“Getting to Yes” (Fisher and
Ury).
1. No Discussion Board this week.
Evaluate the five bases of
power in organizations.
Analyze your own power
within your organization.
Explore the types of power
commonly found in
organizations.
Recognize various power
strategies and tactics.
1. Read text: Chapters 12 and 16.
Page 13 of 20
2. BOOK REVIEW DUE BY Sunday 11:59
PM
2. View the PowerPoint and review the
Bases of Power and Stress Management
mini lectures.
3. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
Updated Dec 2023
•
•
•
•
•
Week 11
LEADERSHIP
EFFECTIVENESS
•
•
•
•
•
•
•
Apply and discuss different
suggestions to empower
others.
Describe models of change
Examine good and bad
stress
Explain how to overcome
resistance to change
Evaluate your defensive and
supportive behaviors with a
partner
week by day seven (Sunday) @ 11:59 PM
(EST).
Define leadership.
Recognize who emerges as a
leader.
Identify the characteristics
and positive traits of
effective leaders.
Differentiate between
leaders and managers.
Analyze your strengths and
weaknesses as a leader.
Develop a personal model
for organizational leadership
effectiveness.
Utilize different methods to
achieve results through
delegating.
1. Read text: Chapter 13 and the three
leadership articles.
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
4. Watch the video.
5. Mini Assignment #5: Complete ING
Assignment by Sunday 11:59 PM.
2. View the PowerPoint, review the
Leadership mini-lecture and watch the
video.
Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
3. Mini Assignment #6: Complete Gibb
Categories Assignment by Sunday
11:59 PM.
Week 12
CRISIS
COMMUNICATION
•
•
•
•
Describe what is meant by
proactive crisis
communication
Explain what is meant by
stakeholder theory and
image restoration theory
List the steps of a crisis
communication plan
Construct a plan that can be
used for communicating
during crisis in an
Page 14 of 20
1. View the PowerPoint, review the Crisis
Communication mini-lecture and watch
the video.
2. Answer the question throughout the
week in the Discussion Board. Initial post
due by day four (Thursday) @ 11:59 PM
(EST).
Respond substantively to two other
students’ posts on different days of the
Updated Dec 2023
organization to which you
belong (or one you choose)
week by day seven (Sunday) @ 11:59 PM
(EST).
Initial post for each question must be
between 250-300 words in length, and
each peer reply per question must be
between 150-200 words in length.
3. CRISIS COMMUNICATION PLAN DUE
BY Sunda
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