Personal Requirements:1. an 8-10 minute speech.2. a PowerPoint related to the speech.3. a PowerPoint to divide the content of each page.4. i will include information about my filed placement.
2024/5/13 11:48
Final: Conduct an Organizational Analysis Presentation
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Final: Conduct an Organizational Analysis
Presentation
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35
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2024/5/19
Link to sample presentation from former student Madeline Pattis, with her permission to share
(https://canvas.uchicago.edu/courses/55117/files/11331782?wrap=1)
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1
(https://canvas.uchicago.edu/courses/55117/files/11331782/download?download_frd=1)
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For this assignment you will take the perspective of a consultant brought on to give a report to the
Board of Directors on key ways to improve organizational functioning in a human service organization
you are familiar with. Your task is to create a short presentation to the board outlining 1) a current
challenge the organization is dealing with, 2) how it is connected to the external environment the
organization operates in, and 3) steps that you believe the organization should take to do a better job
of dealing with it. As you make your presentation, please take into consideration the interests of the
board—e.g., the resources it depends on, legitimacy in the community, etc—and their potential
alignment (or not) with the problem or solutions you have identified.
Other members of the class will act as board members, asking questions to more fully understand the
situation and potential solution, and otherwise gaining the information they need to make an informed
decision to move forward or not.
You will sign up to present at a “board meeting” – I will send out a link to sign up closer to the end of
the term.
Each person at the meeting will present for 8-10 minutes, followed by 5 minutes Q&A. Every student is
asked to attend two meetings, one in which you present and also serve as a board member for your
colleagues, and a second in which you only serve as a board member.
Guidelines:
The board is paying you to deliver expert analysis and insight, not simple description.
Bringing in relevant literature or other evidence is encouraged: the Board needs to know that your
expertise is grounded in something beyond opinion! This may also include quotes from key
informant interviews, quotes from organizational documents, or examples of other organizations
that have achieved success.
https://canvas.uchicago.edu/courses/55117/assignments/635116
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2024/5/13 11:48
Final: Conduct an Organizational Analysis Presentation
The presentation should showcase your professional skills. Make sure to organize and format the
presentation so that it is conceptually clear and take care to highlight your most important
conclusions.
Your presentation should be between 8 and 10 minutes. Longer is not necessarily better. Practice
so you know you have got the timing right, without having to talk too fast —I will serve as
timekeeper.
Your presentation materials are due via Canvas by Sunday May 23 at 9pm. You may submit any
materials you would like to prepare to guide your presentation. You are not being graded on
writing so this can be an outline, a table, a document, a powerpoint – it is up to you.
I have posted a grading rubric indicating the criteria I will use to assess your work.
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Some Rubric
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Clarity of
explanation of the
problem
7
Full Marks
Use of examples in
explaining the
problem
7
Full Marks
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Reference to
course materials
and original data in
problem
formulation
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?
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5
Full Marks
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?
/7
?
/7
?
/5
?
/6
?
/3
?
/7
0
No Marks
0
No Marks
0
No Marks
?
?
?
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Clarity and
appropriateness of
proposed solution
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?
6
Full Marks
?
Resources
3
Full Marks
Depth of analysis
7
Full Marks
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?
0
No Marks
0
No Marks
0
No Marks
?
?
?
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https://canvas.uchicago.edu/courses/55117/assignments/635116
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2024/5/13 11:48
Final: Conduct an Organizational Analysis Presentation
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Canvas??
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https://canvas.uchicago.edu/courses/55117/assignments/635116
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A
D
L
N
L
I
A
A
L
N
T
CE
R
A
‘S
E
H
Marjorie Kovler
Center
PROPOSAL FOR STENGTHENED
PARTNERSHIPS
MADELEINE PATTIS
Background:
Marjorie Kovler
Center
SERVES SURVIVORS OF POLITICALLY
SANCTIONED TORTURE
SERVICES IN HOUSE: THERAPY, OCCUAPTIONAL
THERAPY, CASE MANAGEMENT
SERVICES OFFERED THROUGH PARTNERSHIPS:
PRIMARY CARE,PSYCHIATRY, LEGAL AID,
HOUSING ASSISTANCE
Organizational Structure
HA
HAI
K
HEARTLAND
ALLIANCE
HEARTLAND
ALLIANCE
INTERNATIONAL
(HAI)
KOVLER CENTER
Decision-makers at Kovler
HAI
ED
SL
HEARTLAND
ALLIANCE
INTERNATIONAL
LEADERSHIP
(HAI)
EXECUTIVE
DIRECTOR OF
KOVLER
SENIOR
LEADERSHIP OF
KOVLER CENTER
PARTICIPANTS RECEIVE
BENEFICIAL
PARTNERSHIPS
PRIMARY CARE WITHOUT
COST THROUGH
PARTNERSHIP WITH HAH
IF NO INSURANCE TO BILL
HEARTLAND
ALLIANCE
HEALTH (HAH)
FOR PC, KOVLER AGREED
TO PAY FOR SERVICE
PARTICIPANTS WITH
MEDICAID RECEIVE
PSYCHIATRY
WHO BENEFITS FROM
THIS PARTNERSHIP?
NEW KOVLER
PARTICIPANTS
RETURNING
KOVLER
PARTICIPANTS
HAH PATIENTS
WITH TORTURE
BACKGROUNDS
WHAT IS HAPPENING
IN PRACTICE?
KOVLER
ACCRUING DEBT
(ABOUT 80K)
HAH
THRETENING TO
END
PARTNERSHIP
ESSENTIAL
SERVICE IN
QUESTION
Organizational Structure
HA
HEARTLAND
ALLIANCE
HAI
K
HEARTLAND
ALLIANCE
INTERNATIONAL
(HAI)
KOVLER CENTER
HAH
HEARTLAND
ALLIANCE HEALTH
(HAH)
TO CONSIDER
Complex
Competition
in the Task
Environemnt
COMPETITION WITH
HAH FOR FINITE
FUNDING
COMPETIITON WITH
OTHER ASYLEE
SERVING ORGS
Use of
Cooperative
Strategies
AGREEMENT WITH
ANOTHER BODY TO
PROVIDE SERVICES
NEEDED IN TASK
ENVIRONMENT
HASENFELD
Loss of
Legitimacy
COMPETITIVE LENSE
FAILURE TO PAY BACK
DEBTS
LACK OF FUTURE
PARTNERSHIPS
VULNERABILITY OF HA
Trauma
informed?
LACK OF
TRASNPARENCY WITH
STAFF AND
PARTICIPANTS
ESAKI
PROPOSAL STEP 1:
ACKNOWLEGE MISSION DRIFT
HEARTLAND ALLIANCE MISSION:
“HEARTLAND ALLIANCE PROVIDES COMPREHENSIVE
SERVICES AND ADVOCATES FOR SYSTEMS CHANGE TO
ADVANCE SOCIAL, ECONOMIC, AND RACIAL JUSTICE TO
THOSE WHO HAVE BEEN DENIED IT.”
FRUMKIN AND ANDRE-CLARKE: “NONPROFIT HUMAN SERVICE ORGANIZATIONS
NEED TO DEVELOP A STRATEGY THAT EMPHASIZES THE UNIQUE VALUE-DRIVEN
DIMENSION OF THEIR PROGRAMS.”
PROPOSAL STEP 2: CONVENE
LEADERSHIP DISCUSSION
KOVLER RAISING FUNDS TO PAY OFF BACK DEBTS
DEBTS WIPED OR FORGIVEN, USING HA LEADERSHIP FOR
FUNDING
“NONPROFITS ARE NOT WELL EQUIPPED TO ENGAGE IN A NARROW EFFICIENCY
COMPETITION ” – FRUMKIN AND ANDRE-CLARKE
CONNECTED TO TRAUMA INFORMED ORGANIZATIONAL PRACTICES AND
COMMUNICATION- ESAKI
PROPOSAL STEP 3: COMMUNICATE
VALUE OF SERVICE
LINK PRIMARY CARE SERVICES TO CO-PRODUCTION.
CLIENT DEFINITION OF NEEDS IS PRIMARY CARE
“…THE IDEA THAT CLIENTS ARE ACTIVE AGENTS IN
GENERATING DESIRED OUTCOMES…” (BENJAMIN, 991)
RESOURCES
NEEDED
FUNDING TO PAY OFF 80K
DEBT (KOVLER OR HA)
STAFF RESOURCES (HAH,
HAI, KOVLER)
COMMUNICATIONS
GRANT FOR FUTURE
PAYMENT
QUESTIONS TO CONSIDER
Why now?
BREAKING POINT OF
RELATIONSHIP WITH
HAH
CRISIS OF LEGITIMACY
ESSENTIAL SERVICE TO
PARTICIPANTS
Funding?
OPPORTUNITY FOR
FUNDING IS THROUGH
HA- 80K OVER MANY
YEARS VS 5.5 MILLION
HA ANNUAL BUDGET
Staff?
Long term?
NO FURTHER STAFF
NEEDED FOR SERVICE
PROVISION
RE-EVALUATION OF
CONTRACT WILL LEAD
TO FUTURE SERVICES
GOING FORWARD
LEADERSHIP TIME AND
SUPPORT- HEAVY
INITIAL LIFT
Mission Drift
and TE?
NO MISSION DRIFT IF
PROGRAM PROTECTED
– PC ESSENTIAL TO
TORTURE TREATMENT
HAH LARGEST PC
PROVIDER IN CHICAGO
FOR LOW INCOME
THANK YOU!
RESOURCES CITED
BENJAMIN AND CAMPBELL (2014). NONPROFIT PERFORMANXCE: ACCOUNTING FOR THE
AGENCY OF CLIENTS. NONPROFIT AND VOLUNTARY SERVICE QURTERLY
ESAKI, TRAUMA-RESPONSIVE ORGANIZATIONAL CULTURES: HOW SAFE AND SUPPORTED
DO EMPLOYEES FEEL? (2020). HUMAN SERVICE ORGANIZATIONS: MANAGEMENT,
LEADERSHIP & GOVERNANCE
HASENFELD, Y. (1983). HUMAN SERVICE ORGANIZATIONS. PRENTICE HALL.
MEYER AND ROWAN. (1977). INSTITUTIONALIZED ORGANIZATIONS: FORMAL STRUCTURE
AS MYTH AND CEREMONY. UNIVERSITY OF CHICAGO PRESS
My field placement is CBCAC, the link is https://cbcacchicago.org/
We are an NPO. Our mission is: The Coalition for a Better Chinese American
Community (CBCAC) unites the resources of member organizations and individual
members to empower Chinese American communities in Greater Chicago.
1) a current challenge the organization is dealing with,
I think the problem with our organization at the moment is the low visibility and small
size. Our organization currently has only seven regular employees and two interns.
This results in a relatively large workload for us. Our client base is relatively fixed.
Because of the low visibility problem, it is difficult for us to acquire new clients. Also,
the concepts and activities we are trying to promote are not well received.
2) how it is connected to the external environment the organization operates in, and
In terms of external links. We’ll be working with other organizations inside the
community. Once a client’s business is outside of our scope, we refer them to
another organization for help. We also co-organize events of a lecture nature.
Through joint events we promote our organization to the clients of other
organizations.
3) steps that you believe the organization should take to do a better job of dealing
with it.
I need you to help me think about this one.