Assignment brief
You are employed as a manager in a well-known global restaurant outlet. Your team
is based in London, with the head office based in Chicago. You are facing a number
of significant challenges including high turnover of staff and increased competition
with neighbouring restaurants to deal with.

You have been asked by your senior manager in the head office to write a report
outlining your assessment of the above scenario and providing recommendations on
how you can meet the challenges of leading your team over the next year.
1. Discuss the features of key types of organisation that exist within the
economy with reference to your own sector. (350 words).
2. Analyse the functions of management and leadership in an organisation.
Identify two models of leadership / management and discuss how these might
apply to your management role. (700 words).
3. Analyse how leadership styles impact upon team performance (350 words)
4. Identify the key skills, knowledge and behaviours that effective managers and
leaders demonstrate, in particular show how the leader creates a sense of
shared purpose.( 900words).
5. Following from the above, identify three recommendations for actions which
will help you tackle these challenges. (200 words).
(2500-word report)
GENERAL GUIDELINES AND BACKGROUND FOR STRUCTURING THIS
REPORT
Use the structure below as a basis for presenting your report.
1. A knowledge and understanding of organizational governance (350
words):
Discuss the features of key types of organisation that exist within the economy within
the context of the assignment brief:
 Ownership / legal framework
 Types of organisations e.g. public, private, third sector
 Structure and culture within organisations.
2. Functions of management and leadership (700 words)
Analyse the functions of management and leadership in an organization:
 Difference between management and leadership
 Key management tasks and responsibilities
 Key leadership tasks and responsibilities
 Identify two academic / theoretical models or concepts of leadership or
management
 Apply these concepts to the manager in the assignment brief and give
examples of management and leadership in practice.
3. How leadership styles impact upon team performance (350 words)

 Some examples of leadership styles
 Which styles lead to successful leadership
4. Key skills, knowledge and behaviours of successful managers (900
words)
Identify the following key skills, knowledge and behaviours that effective managers
and leaders demonstrate:
 Self-awareness / Emotional Intelligence
 Building relationships
 Motivating people
 Communication n skills
 Managing operational activities and projects,
 Managing budgets
 Using data and decision making / taking responsibility
 Inclusivity and fairness / valuing people.
5. Recommendations (200 words)
Identify three recommendations for action which you think the manager in the
assignment brief needs to take.