Answer the following assigned questions based on the topics from the readings of the PPT slides.Q1) With regards to Patient Safety and quality performance, What is Just Culture and its Error Types? explain in detailsQ2) What are the most frequent Safety Issues with regards to National Patient Safety Foundation (NPSF)? explain in detailsQ3) With regards to technologies used to support medication administration, what are the benefits of computerized physician order entry (CPOE)? explain in details
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chapter
22
Clinical Quality Management
Chris R. Elliott, MS, RHIA
Learning Objectives
?? Explain performance improvement (PI) principles
?? Describe team-based performance improvement processes
?? Summarize the concept of quality and its importance in
healthcare
?? Identify major organizations that publish clinical qual-
ity standards and guidelines
?? Explain common ways that healthcare organizations
manage the prevention and occurrence of infections
?? Summarize the importance of patient safety and the
Joint Commission’s National Patient Safety Goals
Key Terms
Accountable care organization (ACO)
Agency for Healthcare Research and Quality (AHRQ)
Allied health professional performance review
Benchmark
Board of directors (BOD)
Case management
Clinical guideline
Commission on the Accreditation of Rehabilitation
Facilities (CARF)
Common cause variation
Consumer Assessment of Healthcare Providers and Systems
(CAHPS)
Continuous quality improvement
Core performance measure
Credentialing process
Dashboard
Evidence-based medicine
External customer
Ground rule
Health Care Quality Improvement Program (HCQIP)
Infection review
Internal customer
ISO 9000
Medication usage review
Mortality review
National CAHPS Benchmarking Database (NCBD)
National Committee for Quality Assurance (NCQA)
National Patient Safety Goals (NPSGs)
Nursing staff performance review
Outcome indicator
Outcome measure
Pay for performance
Performance
Performance improvement (PI)
Performance measure
Privileges
Process indicator
Quality improvement organization (QIO)
Quality indicator
Quality management
Quality management board (QMB)
Quality management liaison group (QMLG)
Scorecard
Sentinel event
Six Sigma
Special cause variation
Stakeholder
Standard
Standard of care
Structure indicator
Tracer methodology
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Health Information Management : Concepts, Principles, and Practice
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Chapter 22