week 11. Question : Which of the following choices may lead to competitive advantage (1) new products, services and business models; (2) charging less for superior products; (3) responding to customers in real time?Student Answer: 1 only1 and 22 and 31, 2, and 3Instructor Explanation: p. 15Points Received: 1 of 1Comments:Question 2. Question : An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to supportStudent Answer: decision making and control in an organization.communications and data flow.manager’s analysis of the organizations raw data.the creation of new products and services.Instructor Explanation: p. 15Points Received: 1 of 1Comments:Question 3. Question : The three activities in an information system that produce the information that organizations use to control operations areStudent Answer: information retrieval, research, and analysis.input, output, and feedback.input, processing, and output.data analysis, processing, and feedback.Instructor Explanation: p. 16Points Received: 1 of 1Comments:Question 4. Question : The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company’s members is called itsStudent Answer: culture.environment.atmosphere.values.Instructor Explanation: p. 20Points Received: 1 of 1Comments:Question 5. Question : The average number of tickets sold daily online is an example ofStudent Answer: input.raw data.meaningful information.output.Instructor Explanation: p. 16Points Received: 1 of 1Comments:Question 6. Question : Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’sStudent Answer: data management environment.networked environment.IT infrastructure.information system.Instructor Explanation: p. 21Points Received: 1 of 1Comments:Question 7. Question : Lower global costs of labor haveStudent Answer: Left many highly skilled technical employees unemployed.increased the demand for local labor.created a whole new set of skilled jobs in industrialized nations.allowed skilled employees to move into management positions.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 8. Question : What’s new in MIS?Student Answer: Mobile platforms that compete with PCsVirtual meetingsCloud computing platformsAll of the aboveInstructor Explanation: p. 7Points Received: 1 of 1Comments:Question 9. Question : Key corporate assets areStudent Answer: intellectual property, core competencies, and financial and human assets.production technologies and business processes for sales, marketing, and finance.knowledge and the firm’s tangible assets, such as goods and services.time and knowledge.Instructor Explanation: p. 11Points Received: 1 of 1Comments:Question 10. Question : Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy?Student Answer: Middle managementProduction workersKnowledge workersData workersInstructor Explanation: p. 18Points Received: 1 of 1Comments:Question 11. Question : What is the difference between the Internet and cloud computing?Student Answer: None they are the same.They are not related.In cloud computing, both information and function are moved to the Internet.Cloud computing applications do not use browsers.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 12. Question : An exponential rate of innovation means thatStudent Answer: the number of new innovations increases linearly.innovation occurs as described by Moore’s law.as much progress is made in 10 years as the previous 20.All of the aboveInstructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 13. Question : In a business hierarchy, the level that is responsible for monitoring the daily activities of the business isStudent Answer: middle management.service workers.production management.operational management.Instructor Explanation: p. 18Points Received: 1 of 1Comments:Question 14. Question : The term “management information systems” designates a specific category of information systems servingStudent Answer: integrated data processing throughout the firm.transaction process reporting.employees with online access to historical records.middle management functions.Instructor Explanation: p. 47Points Received: 1 of 1Comments:Question 15. Question : To monitor the status of internal operations and the firm’s relations with the external environment, managers need _____ systems.Student Answer: decision supportknowledgetransaction processingmanagement informationInstructor Explanation: p. 45Points Received: 1 of 1Comments:Question 16. Question : Which systems are typically a major source of data for other systems?Student Answer: Transaction processing systemsManagement information systemsExecutive support systemsDecision support systemsInstructor Explanation: p. 45Points Received: 1 of 1Comments:Question 17. Question : Decisions that are unique, rapidly changing, and not easily specified in advance are best suited to which type of system?Student Answer: ManagementTransaction processingExecutive supportDecision-supportInstructor Explanation: p. 48Points Received: 1 of 1Comments:Question 18. Question : Which systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance?Student Answer: Management information systemsTransaction processing systemsDecision-support systemsKnowledge management systemsInstructor Explanation: p. 48Points Received: 1 of 1Comments:Question 19. Question : Which systems are designed to span functional areas and focus on executing business processes across the firm?Student Answer: Decision-support systemsManagement information systemsCRMEnterprise applicationsInstructor Explanation: p. 51Points Received: 1 of 1Comments:Question 20. Question : Today’s companies need fewer levels of management becauseStudent Answer: workers need less supervision.information systems make daily management decisions.the average worker has more extensive training.the increased flow of information throughout the organization supplants one of the traditional roles of management.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:week 21. Question :The costs incurred when a firm buys on the marketplace what it cannot make itself are referred to as: switching costs.transaction costs.procurement.agency costs.: 1 of 1Comments:Question 2. Question :Disintermediation: results from the speed of the Internet.is defined as the elimination of layers in the distribution process.is a result of social networking.All of the abovep. 379: 1 of 1Comments:Question 3. Question :The four major types of competitive strategy are:: low-cost leadership; substitute products and services; customers; and suppliers.low-cost leadership; product differentiation; focus on market niche; and customer and supplier intimacy.new market entrants; substitute products and services; customers; and suppliers.low-cost leadership; new market entrants; product differentiation; and focus on market niche.p. 96: 1 of 1Comments:Question 4. Question :Information asymmetry exists when: the network is overloaded.sellers and buyers have the same information.one party in a transaction has more important information than the other.manufactures provide online data to customers.p. 378: 1 of 1Comments:Question 5. Question :When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a: product differentiation strategy.market niche strategy.mass customization strategy.process efficiency strategy.p. 109: 1 of 1Comments:Question 6. Question :Internet technology: makes it easy for rivals to compete on price alone.imposes a significant cost of entry, due to infrastructure requirements.increases the difference between competitors because of the wide availability of information.makes it easy to sustain operational advantages.p. 101: 1 of 1Comments:Question 7. Question :The Internet raises the bargaining power of customers by: creating new opportunities for building loyal customer bases.making more products available.making information available to everyone.lowering transaction costs.p. 99: 1 of 1Comments:Question 8. Question :Cloud computing: is the same as e-commerce.reduces the size of IT organizations.increases business costs.requires special software, other than a browser, to be installed on each computer.Week 2 Lecture: 1 of 1Comments:Question 9. Question :Benchmarking: compares the efficiency and effectiveness of your business processes against strict standards.allows industry participants to influence industry-wide standards.is used to measure the speed and responsiveness of information technology.synchronizes the business processes of customers, suppliers, and trading partners.p. 105: 1 of 1Comments:Question 10. Question :The most successful solutions or methods for achieving a business objective are called: value activities.best processes.core competencies.best practices.p. 105: 1 of 1Comments:Question 11. Question :An information system can enhance core competencies by: providing better reporting facilities.creating educational opportunities for management.allowing operational employees to interact with management.encouraging the sharing of knowledge across business units.pp. 107108: 1 of 1Comments:Question 12. Question :The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached at which the additional inputs produce no additional output. This is referred to as: the point of no return.the law of diminishing returns.supply and demand.network inelasticity.p. 108: 1 of 1Comments:Question 13. Question :Network economics: applies the law of diminishing returns to communities of users.applies traditional economics to networked users.sees the cost of adding new members as inconsequential.balances the high cost of adding new members to a community against the lower cost of using network infrastructure.p. 108: 1 of 1Comments:Question 14. Question :In network economics, the value of a commercial software vendor’s software products: increases as more people use them.decreases as more people use them.increases due to higher marginal gain in output.decreases according to the law of diminishing returns.p. 108: 1 of 1Comments:Question 15. Question :Current technology trends will result in: IT organizations being more structured.organizations with fewer levels of management.an increased need for IT staffing.an increased number of servers within an enterprise.Week 2 Lecture: 1 of 1Comments:Question 16. Question :The quality of ubiquity, as it relates to e-commerce, is illustrated by: the same set of standards being used across the globe.plentiful, cheap information.the enabling of commerce worldwide.the availability of Internet technology everywhere and anytime.: 1 of 1Comments:Question 17. Question :Which of the following is not a recent development in e-commerce?: Growth of wireless Internet connectionsOnline, interactive models for newspapers and other traditional mediaUse of social media within a businessLack of growth of e-commerce retail salesp. 378: 1 of 1Comments:Question 18. Question :What term best describes consumers selling goods and services electronically to other?: DisintermediationC2C electronic commerceM-commerceB2C electronic commercep. 381: 1 of 1Comments:Question 19. Question :Where there is no well understood or agreed-on procedure for making a decision, it is said to be: undocumented.unstructured.documented.semi-structured.p. 456: 1 of 1Comments:Question 20. Question :The type of decision that can be made by following a definite procedure is called a(n): structured decision.unstructured decision.semi-structured decision.procedural decision.p. 456: 1 of 1Comments:week 31.Question :A characteristic or quality describing an entity is called a(n)Student Answer:field.tuple.key field.CORRECTattribute.Instructor Explanation:p. 210Points Received:1 of 1Comments:Question 2.Question :The confusion created by _____ makes it difficult for companies to create customer relationship management, supply chain management, or enterprise systems that integrate data from different sources.Student Answer:batch processingCORRECTdata redundancydata independenceonline processingInstructor Explanation:p. 211Points Received:1 of 1Comments:Question 3.Question :Duplicate data in multiple data files is calledStudent Answer:CORRECTdata redundancy.data multiplication.data independence.data backups.Instructor Explanation:p. 211Points Received:1 of 1Comments:Question 4.Question :A DBMSStudent Answer:CORRECTmakes the physical database available for different logical views.makes the logical database available for different analytical views.makes the physical database available for different analytical views.makes the relational database available for different analytical views.Instructor Explanation:p. 212Points Received:1 of 1Comments:Question 5.Question :The logical viewStudent Answer:shows how data are organized and structured on the storage media.presents an entry screen to the user.allows the creation of supplementary reports.CORRECTpresents data as they would be perceived by end users.Instructor Explanation:p. 212Points Received:1 of 1Comments:Question 6.Question :The type of logical database model that treats data as if they were stored in two-dimensional tables is theStudent Answer:OODBMS.pre-digital DBMS.CORRECTrelational DBMS.hierarchical DBMS.Instructor Explanation:p. 213Points Received:1 of 1Comments:Question 7.Question :A field identified in a table as holding the unique identifier of the table’s records is called theStudent Answer:CORRECTprimary key.key field.primary field.unique ID.Instructor Explanation:p. 213Points Received:1 of 1Comments:Question 8.Question :The data dictionary serves as an important data management tool byStudent Answer:assigning attributes to the data.CORRECTcreating an inventory of data contained in the database.presenting data as end users or business specialists would perceive them.maintaining data in updated form.Instructor Explanation:p. 217Points Received:1 of 1Comments:Question 9.Question :An automated or manual file that stores information about data elements and data characteristics such as usage, physical representation, ownership, authorization, and security is theStudent Answer:CORRECTdata dictionary.data definition diagram.entity-relationship diagram.relationship dictionary.Instructor Explanation:p. 217Points Received:1 of 1Comments:Question 10.Question :Which is the type of database management approach that can handle a large number of pages or documents?Student Answer:Hierarchical DBMSRelational DBMSNetwork DBMSCORRECTNoSQLInstructor Explanation:Week 3 LecturePoints Received:1 of 1Comments:Question 11.Question :Which is the most prominent data manipulation language today?Student Answer:AccessDB2CORRECTSQLCrystal ReportsInstructor Explanation:pp. 217218Points Received:1 of 1Comments:Question 12.Question :DBMSs typically include report-generating tools in order toStudent Answer:retrieve and display data.CORRECTdisplay data in an easier-to-read format.display data in graphs.perform predictive analysis.Instructor Explanation:p. 219Points Received:1 of 1Comments:Question 13.Question :A schematic of the entire database that describes the relationships in a database is calledStudent Answer:the data dictionary.the intersection relationship diagram.CORRECTthe entity-relationship diagram.the data definition diagram.Instructor Explanation:p. 221Points Received:1 of 1Comments:Question 14.Question :What is the process of streamlining data to minimize redundancy and awkward many-to-many relationships?Student Answer:.1em;”>NormalizationData scrubbingData cleansingData definingInstructor Explanation:p. 219Points Received:1 of 1Comments:Question 15.Question :Cloud computing offersStudent Answer:no database functions..1em;”>some database functions.products only from Amazon and Microsoft.None of the aboveInstructor Explanation:p. 217Points Received:1 of 1Comments:Question 16.Question :A data warehouse is composed ofStudent Answer:historical data from legacy systems.current data.internal and external data sources..1em;”>historic and current internal data.Instructor Explanation:p. 222Points Received:1 of 1Comments:Question 17.Question :A data mart usually can be constructed more rapidly and at lower cost than a data warehouse becauseStudent Answer:.1em;”>a data mart typically focuses on a single subject area or line of business.all the information is historical.a data mart requires a Web interface.all of the information belongs to a single company.Instructor Explanation:p. 223Points Received:1 of 1Comments:Question 18.Question :Data mining is a tool that allows users toStudent Answer:quickly compare transaction data gathered over many years..1em;”>find hidden relationships in data.obtain online answers to ad hoc questions in a rapid amount of time.summarize massive amounts of data into much smaller, traditional reports.Instructor Explanation:p. 224Points Received:1 of 1Comments:Question 19.Question :What is the tool that enables users to view the same data in different ways using multiple dimensions?Student Answer:Predictive analysisSQL.1em;”>OLAPData miningInstructor Explanation:p. 224Points Received:1 of 1Comments:Question 20.Question :OLAP is a tool that enablesStudent Answer:users to obtain online answers to ad hoc questions in a short amount of time.users to view both logical and physical views of data.programmers to quickly diagram data relationships.programmers to normalize data.week 4devry Mis535 Week 4 HomeWork Latest 2015 October1. Question : A device that acts as a connection point between computers and that can filter and forward data to a specified destination is called aStudent Answer: hub.switch.router.NIC.Instructor Explanation: p. 248Points Received: 1 of 1Comments:Question 2. Question : Which device sends data packets to all connected devices in a network?Student Answer: Network interface cardHubRouterNone of the aboveInstructor Explanation: p. 248Points Received: 1 of 1Comments:Question 3. Question : The method of slicing digital messages into parcels, transmitting them along different communication paths, and reassembling them at their destination is calledStudent Answer: multiplexing.packet switching.packet routing.ATM.Instructor Explanation: p. 250Points Received: 1 of 1Comments:Question 4. Question : What is the most important communication standard today for linking disparate computers and networks?Student Answer: Transmission Control Protocol/Internet Protocol (TCP/IP)International Standards Organization (ISO)Open Systems Interconnection (OSI)File Transfer Protocol (FTP)Instructor Explanation: p. 251Points Received: 1 of 1Comments:Question 5. Question : In TCP/IP, IP is responsible forStudent Answer: disassembling and reassembling packets during transmission.establishing an Internet connection between two computers.moving packets over the network.sequencing the transfer of packets.Instructor Explanation: p. 251Points Received: 1 of 1Comments:Question 6. Question : On which protocol is the Internet based?Student Answer: TCP/IPFTPPacket switchingFrame relayInstructor Explanation: p. 251Points Received: 1 of 1Comments:Question 7. Question : All network computers connect to a single hub in aStudent Answer: star network.bus network.domain network.peer-to-peer network.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 8. Question : In a bus network,Student Answer: signals are broadcast to the next station.signals are broadcast in both directions to the entire network.multiple hubs are organized in a hierarchy.messages pass from computer to computer in a loop.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 9. Question : A network that covers a large geographic area is most commonly referred to as a(n)Student Answer: local area network .intranet.peer-to-peer network.wide area network.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 10. Question : Which communications medium uses single copper wire surrounded by thick insulation?Student Answer: Twisted pair cableA satelliteOptical fiberCoaxial cableInstructor Explanation: p. 255Points Received: 1 of 1Comments:Question 11. Question : Which type of signal follows a straight line and does not bend with the curve of the Earth?Student Answer: RadioSatelliteMicrowaveFiber opticInstructor Explanation: p. 256Points Received: 1 of 1Comments:Question 12. Question : Data is sent through the fiber optic cable by aStudent Answer: router.laser device.optical device.multiplexer.Instructor Explanation: p. 255Points Received: 1 of 1Comments:Question 13. Question : A domain name serverStudent Answer: provides interconnectivity on the Internet.serves a single domain.converts domain names to IP addresses.prevents hackers from bringing down the Internet.Instructor Explanation: p. 255Points Received: 1 of 1Comments:Question 14. Question : Net neutrality meansStudent Answer: that everyone pays the same for Internet access.that everyone has equal access to information on the Internet.that cable providers can charge different prices based on bandwidth.that there will be no federal regulation of the Internet.Instructor Explanation: p. 262Points Received: 1 of 1Comments:Question 15. Question : Which technology uses the Internet Protocol to deliver voice information in digital form using packet switching?Student Answer: TCP/IPVPNVoIPNone; voice information is digitally delivered using ATM.Instructor Explanation: Week 4 Lecture, p. 265Points Received: 1 of 1Comments:Question 16. Question : In the cloud computing model,Student Answer: servers to support intranet and extranet are virtualized to a cloud.enterprise networks disappear.users lose access to certain applications.corporate resources increase.Instructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 17. Question : A cloud computing modelStudent Answer: reduces the staff required to operate a typical IT organization.increases the staff required to operate a typical IT organization.does not change the staff required to operate a typical IT organization.moves all IT infrastructure to the cloud.Instructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 18. Question : Cost reductions in using cloud based services stem fromStudent Answer: reductions in staff.reductions in energy usage.reductions in servers.All of the aboveInstructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 19. Question : In an RFID system, a(n) _____ is electronically programmed with information that can uniquely identify an item, such as an electronic code.Student Answer: readerantennamicrochiptagInstructor Explanation: p. 279Points Received: 1 of 1Comments:Question 20. Question : The cloud computing model described in the lecture is an example of which cloud computing model?Student Answer: SaaS (Software as a Service)Cloud based operating systemsVirtualization of serversCloud based applicationsInstructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:week 5devry Mis535 Week 5 HomeWork Latest 2015 October1. Question : Which type of infrastructure services provides voice and video connectivity to employees, customers, and suppliers?Student Answer: NetworkingTelephoneVOIPTelecommunicationsInstructor Explanation: p. 165Points Received: 1 of 1Comments:Question 2. Question : Specifications that establish the compatibility of products and the ability to communicate in a network are calledStudent Answer: network standards.telecommunications standards.technology standards.Internet standards.Instructor Explanation: p. 174Points Received: 1 of 1Comments:Question 3. Question : _____ unleash powerful economies of scale and result in declines in manufactured computer products.Student Answer: Internet and web technologiesTechnology standardsLinux and open-source softwareClient/server technologiesInstructor Explanation: p. 174Points Received: 1 of 1Comments:Question 4. Question : Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?Student Answer: Total cost of ownershipReturn on investmentBreakeven pointCost benefit analysisInstructor Explanation: p. 196Points Received: 1 of 1Comments:Question 5. Question : The practice of contracting custom software development to an outside firm is commonly referred to asStudent Answer: outsourcing.scaling.service-oriented architecture.application integration.Instructor Explanation: p. 191Points Received: 1 of 1Comments:Question 6. Question : What is the act of providing hardware and software capabilities as services over the Internet?Student Answer: Autonomic computingCloud computingGrid computingOutsourcingInstructor Explanation: p. 183Points Received: 1 of 1Comments:Question 7. Question : In order to achieve maximum benefit from an enterprise software package, a businessStudent Answer: customizes the software to match all of its business processes.uses only the processes in the software that match its own processes.changes the way it works to match the software business processes.selects only the software that best matches its existing business processes.Instructor Explanation: p. 339Points Received: 1 of 1Comments:Question 8. Question : Which best describes a suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes?Student Answer: Process management softwareERP systemsGroupwareApplication softwareInstructor Explanation: p. 338Points Received: 1 of 1Comments:Question 9. Question : Which type of software enables data to be used by multiple functions and business processes for organization coordination and control?Student Answer: GroupwareApplication softwareCollaboration softwareEnterprise softwareInstructor Explanation: pp. 339340Points Received: 1 of 1Comments:Question 10. Question : Which type of software is built around thousands of predefined business processes?Student Answer: Process management softwareCollaboration softwareEnterprise softwareGroupwareInstructor Explanation: pp. 338339Points Received: 1 of 1Comments:Question 11. Question : A company’s suppliers, their supplier’s suppliers, and the processes for managing relationships with them constituteStudent Answer: the supplier’s internal supply chain.the external supply chain.the upstream portion of the supply chain.the downstream portion of the supply chain.Instructor Explanation: p. 341Points Received: 1 of 1Comments:Question 12. Question : A company’s organizations and processes for distributing and delivering products to the final customers constituteStudent Answer: the supplier’s internal supply chain.the external supply chain.the upstream portion of the supply chain.the downstream portion of the supply chain.Instructor Explanation: p. 341Points Received: 1 of 1Comments:Question 13. Question : Inefficiencies arise in a supply chain because ofStudent Answer: inaccurate or untimely information.poor integration between systems of suppliers, manufacturers, and distributors.inefficient or inaccurate systems.unforeseeable events.Instructor Explanation: p. 344Points Received: 1 of 1Comments:Question 14. Question : Companies with effective supply chain management systems can expectStudent Answer: improved customer service and responsiveness.cost reduction.reduced inventory levels.All of the aboveInstructor Explanation: p. 344Points Received: 1 of 1Comments:Question 15. Question : When tailoring a particular aspect of a system to the way a company does business, enterprise software can provide the company withStudent Answer: configuration tables.Web services.data dictionaries.middleware.Instructor Explanation: p. 338Points Received: 1 of 1Comments:Question 16. Question : A scheduling system for minimizing inventory by having components arrive exactly at the moment they are needed and finished goods shipped as soon as they leave the assembly line best describes a _____ strategy.Student Answer: just-in-timefrictionlessbullwhipsafety-stockInstructor Explanation: p. 342Points Received: 1 of 1Comments:Question 17. Question : Enterprise application vendors have created _____ to make their own customer relationship management, supply chain management, and enterprise systems work closely together.Student Answer: e-business suitesERP systemsmiddlewarelegacy systemsInstructor Explanation: pp. 356357Points Received: 1 of 1Comments:Question 18. Question : _____ integrate(s) multiple applications from multiple business functions, business units, or business partners to deliver a seamless experience for the customer, employee, manager, or business partner and provide(s) a greater degree of cross-functional integration than the traditional enterprise applications.Student Answer: PRM softwareSFA softwareERP suitesService platformsInstructor Explanation: p. 360Points Received: 1 of 1Comments:Question 19. Question : Which metric is based on the relationship between the revenue produced by a specific customer, the expenses incurred in acquiring and servicing that customer, and the expected life of the relationship between the customer and the company?Student Answer: Churn rateCLTVCost per leadCost per saleInstructor Explanation: p. 355Points Received: 1 of 1Comments:Question 20. Question : Operational CRM applications include tools forStudent Answer: identifying buying patterns.calculating CLTV.sales force automation.pinpointing unprofitable customers.Instructor Explanation: p. 354Points Received: 1 of 1Comments:week 6devry Mis535 Week 6 HomeWork Latest 2015 October1. Question : What will you need to understand and measure for an effective reengineering project?Student Answer: Cost and riskPerformance of existing processes for a baselineStrategic analysis and workflowInputs and outputsInstructor Explanation: p. 492Points Received: 0 of 1Comments:Question 2. Question : Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal ofStudent Answer: BPM.BPR.reengineering.workflow management.Instructor Explanation: p. 492Points Received: 1 of 1Comments:Question 3. Question : The _____ is directly responsible for the individual systems project.Student Answer: project management groupproject teamIS steering committeecorporate strategic planning committeeInstructor Explanation: p. 532Points Received: 1 of 1Comments:Question 4. Question : Which process develops a detailed description of the functions that a new information system must perform?Student Answer: Feasibility studyRequirements analysisSystems designTest plan developmentInstructor Explanation: p. 497Points Received: 1 of 1Comments:Question 5. Question : The entire system-building effort is driven byStudent Answer: organizational change.feasibility studies.the information value change.user information requirements.Instructor Explanation: p. 497Points Received: 1 of 1Comments:Question 6. Question : Systems designStudent Answer: describes what a system should do to meet information requirements.shows how the new system will fulfill the information requirements.always tries to increase precision.includes the testing phases.Instructor Explanation: p. 498Points Received: 1 of 1Comments:Question 7. Question : Transferring transaction data from a legacy system to the new system would be defined by which category of system design specifications?Student Answer: InputDatabaseManual proceduresConversionInstructor Explanation: p. 500Points Received: 1 of 1Comments:Question 8. Question : What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions?Student Answer: To take advantage of technical skills the firm does not haveTo save labor costsTo avoid change management issuesAll of the aboveInstructor Explanation: p. 511Points Received: 1 of 1Comments:Question 9. Question : The four kinds of structural organizational change enabled by IT, in order from least to most risky, areStudent Answer: rationalization, automation, reengineering, and redesigning.rationalization, automation, reengineering, and paradigm shift.automation, rationalization, reengineering, and paradigm shifts.automation, redesigning, restructuring, and paradigm shift.Instructor Explanation: p. 489Points Received: 0 of 1Comments:Question 10. Question : Traditional software development methodologies often fail becauseStudent Answer: insufficient funds are allocated.users are not an integral part of the development process.not enough planning is done.the IT staff does not have the necessary skills.Instructor Explanation: p. 506Points Received: 0 of 1Comments:Question 11. Question : You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?Student Answer: Any high-risk projectsAny low-benefit projectsAll high-risk, low benefit projectsNone; any project might be beneficialInstructor Explanation: p. 535Points Received: 1 of 1Comments:Question 12. Question : To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would useStudent Answer: capital budgeting.the real option pricing model.the scoring model.net present value.Instructor Explanation: p. 538Points Received: 1 of 1Comments:Question 13. Question : What do many companies overlook when making information system investment decisions?Student Answer: Benefits from the new systemOrganizational disruption costsSocial and organizational dimensionsAll of the aboveInstructor Explanation: p. 539Points Received: 1 of 1Comments:Question 14. Question : Information systems projects are valued similarly to stock options in which model of financial evaluation?Student Answer: IRRReal options pricing modelCapital budgetingAccounting rate of return on ROIInstructor Explanation: p. 538Points Received: 1 of 1Comments:Question 15. Question : An example of an external integration tool would be:Student Answer: to define task dependencies.to include user representatives as active members of the project team.to create a PERT chart.to hold frequent project team meetings.Instructor Explanation: p. 545Points Received: 1 of 1Comments:Question 16. Question : Agile methodologies emphasizeStudent Answer: thorough planning before the project starts.sequential execution of the six steps of system development.isolation of users from developers.incremental development of small working pieces of the project.Instructor Explanation: Week 6 LecturePoints Received: 1 of 1Comments:Question 17. Question : The major variables in project management areStudent Answer: scope, time, cost, and performance.scope, time, cost, quality, and risk.time, cost, quality, performance, and risk.time, cost, scope, and performance.Instructor Explanation: p. 490Points Received: 1 of 1Comments:Question 18. Question : Using a strategic analysis approach, an organization’s information requirements are known through a small number ofStudent Answer: milestones and dates.critical success factors.key management decisions.organizational changes.Instructor Explanation: p. 506Points Received: 1 of 1Comments:Question 19. Question : In which approach to systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage have begun?Student Answer: TraditionalPrototypingRADAll of the aboveInstructor Explanation: p. 514Points Received: 1 of 1Comments:Question 20. Question : The process of building an experimental system quickly and inexpensively for demonstration and evaluation so that users can better determine information requirements.Student Answer: agile.JAD.prototyping.agile or prototyping.week 7devry Mis535 Week 7 HomeWork Latest 2015 October1. Question : Social media sites result in loss of personal information becauseStudent Answer: sites lack appropriate tools to prevent security fraud.hackers spend more time working to penetrate the sites.users are not careful and share inappropriate business or personal information.Wikileaks is publishing social media site information.Instructor Explanation: Week 7 LecturePoints Received: 1 of 1Comments:Question 2. Question : Information systemsStudent Answer: pose traditional ethical situations in new manners.raise new ethical questions.raise the same ethical questions created by the Industrial Revolution.raise ethical questions primarily related to information rights and obligations.Instructor Explanation: p. 124Points Received: 1 of 1Comments:Question 3. Question : The feature of social institutions that means mechanisms are in place to determine responsibility for an action is calledStudent Answer: due process.accountability.courts of appeal.the judicial system.Instructor Explanation: p. 129Points Received: 1 of 1Comments:Question 4. Question : The process in law-governed societies in which laws are known and understood and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is calledStudent Answer: liability.due process.courts of appeal.FOI appeals.Instructor Explanation: p. 129Points Received: 1 of 1Comments:Question 5. Question : Immanuel Kant’s Categorical Imperative states thatStudent Answer: if an action cannot be taken repeatedly, then it is not right to be taken at any time.one should take the action that produces the least harm or incurs the least cost.one can put value in rank order and understand the consequences of various courses of action.if an action is not right for everyone to take, it is not right for anyone to take.Instructor Explanation: p. 130Points Received: 1 of 1Comments:Question 6. Question : The ethical “no free lunch” rule states thatStudent Answer: if an action cannot be taken repeatedly, then it is not right to be taken at any time.one should take the action that produces the least harm or incurs the least cost.one can put values in rank order and understand the consequences of various courses of action.everything is owned by someone else, and that the creator wants compensation for this work.Instructor Explanation: p. 130Points Received: 1 of 1Comments:Question 7. Question : European privacy protection is _____ than in the United States.Student Answer: less far-reachingless liable to lawsmuch less stringentmuch more stringentInstructor Explanation: p. 134Points Received: 1 of 1Comments:Question 8. Question : Intellectual property can best be described asStudent Answer: intangible property created by individuals or corporations.unique creative work or ideas.tangible property created from a unique idea.the manifestation of an intangible idea.Instructor Explanation: pp. 138139Points Received: 1 of 1Comments:Question 9. Question : It is not feasible for companies to produce error-free software becauseStudent Answer: any programming code is susceptible to error.it is not possible to create perfect software on a large scale.errors can be introduced in the maintenance stage of development.any software of any complexity will have errors.Instructor Explanation: p. 143Points Received: 1 of 1Comments:Question 10. Question : The practice of spamming has been growing becauseStudent Answer: it is unregulated.it is good advertising practice and brings in many new customers.it helps pay for the Internet.it is so inexpensive and can reach so many people.Instructor Explanation: p. 145Points Received: 1 of 1Comments:Question 11. Question : Which of the five moral dimensions of the information age does spamming raise?Student Answer: Quality of lifeSystem qualityAccountability and controlInformation rights and obligationsInstructor Explanation: p.s 125126Points Received: 1 of 1Comments:Question 12. Question : Policies, procedures, and technical measures used to prevent unauthorized access, alteration, theft, or physical damage to information systems refers toStudent Answer: security.controls.benchmarks.algorithms.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 13. Question : Security challenges posed by the communications between layers in a client/server environment areStudent Answer: line taps and denial of service attacks.tapping, sniffing, and message alteration.computer viruses, line taps, and loss of machine.vandalism, theft and fraud, and line taps.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 14. Question : Phishing involvesStudent Answer: redirecting users to a fraudulent website even when the user has typed in the correct address in the Web browser.pretending to be a legitimate business’ representative in order to garner information about a security system.pretending that attached information is from a business associate, or directing users to fake websites.Using e-mails for threats and harassment.Instructor Explanation: p. 301Points Received: 1 of 1Comments:Question 15. Question : Evil twins areStudent Answer: Trojan horses that appears to the user to be legitimate commercial software applications.E-mail messages that mimic the e-mail message of a legitimate business.Fraudulent websites that mimic a legitimate business’s website.bogus wireless networks that look legitimate to users.Instructor Explanation: p. 301Points Received: 1 of 1Comments:Question 16. Question : The HIPAA Act of 1996Student Answer: requires financial institutions to ensure the security of customer data.specifies best practices in information systems security and control.imposes responsibility on companies and management to safeguard the accuracy of financial information.outlines medical security and privacy rules.Instructor Explanation: p. 306Points Received: 1 of 1Comments:Question 17. Question : Financial institutions are required to ensure the security and confidentiality of customer data through theStudent Answer: Investor Protection Act.Financial Services Modernization Act of 1999.Financial Security Act of 1997.Personal Security and Confidentiality Act of 1986.Instructor Explanation: p. 306Points Received: 1 of 1Comments:Question 18. Question : Automated data are more susceptible to destruction, fraud, error, and misuse because information systems concentrate data in computer files thatStudent Answer: are usually embedded in legacy systems that are easy to access.are not secure because the technology to secure them did not exist at the time the files were created.have the potential to be accessed by large numbers of people and by groups outside of the organization.are frequently available on the Internet.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 19. Question : The vulnerability inherent in wireless networking is due toStudent Answer: use of the SSIDs.broken encryption or users who do not set up secure systems.the lack of robust encryption capabilities.the lack of protection against war driving.Instructor Explanation: p. 317Points Received: 1 of 1Comments:Question 20. Question : Statement ranking information risks are included in a(n)Student Answer: security policy.AUP.risk assessment.business impact analysis.Instructor Explanation: p. 310Points Received: 1 of 1Comments:week 11. Question : Which of the following choices may lead to competitive advantage (1) new products, services and business models; (2) charging less for superior products; (3) responding to customers in real time?Student Answer: 1 only1 and 22 and 31, 2, and 3Instructor Explanation: p. 15Points Received: 1 of 1Comments:Question 2. Question : An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to supportStudent Answer: decision making and control in an organization.communications and data flow.manager’s analysis of the organizations raw data.the creation of new products and services.Instructor Explanation: p. 15Points Received: 1 of 1Comments:Question 3. Question : The three activities in an information system that produce the information that organizations use to control operations areStudent Answer: information retrieval, research, and analysis.input, output, and feedback.input, processing, and output.data analysis, processing, and feedback.Instructor Explanation: p. 16Points Received: 1 of 1Comments:Question 4. Question : The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company’s members is called itsStudent Answer: culture.environment.atmosphere.values.Instructor Explanation: p. 20Points Received: 1 of 1Comments:Question 5. Question : The average number of tickets sold daily online is an example ofStudent Answer: input.raw data.meaningful information.output.Instructor Explanation: p. 16Points Received: 1 of 1Comments:Question 6. Question : Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’sStudent Answer: data management environment.networked environment.IT infrastructure.information system.Instructor Explanation: p. 21Points Received: 1 of 1Comments:Question 7. Question : Lower global costs of labor haveStudent Answer: Left many highly skilled technical employees unemployed.increased the demand for local labor.created a whole new set of skilled jobs in industrialized nations.allowed skilled employees to move into management positions.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 8. Question : What’s new in MIS?Student Answer: Mobile platforms that compete with PCsVirtual meetingsCloud computing platformsAll of the aboveInstructor Explanation: p. 7Points Received: 1 of 1Comments:Question 9. Question : Key corporate assets areStudent Answer: intellectual property, core competencies, and financial and human assets.production technologies and business processes for sales, marketing, and finance.knowledge and the firm’s tangible assets, such as goods and services.time and knowledge.Instructor Explanation: p. 11Points Received: 1 of 1Comments:Question 10. Question : Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy?Student Answer: Middle managementProduction workersKnowledge workersData workersInstructor Explanation: p. 18Points Received: 1 of 1Comments:Question 11. Question : What is the difference between the Internet and cloud computing?Student Answer: None they are the same.They are not related.In cloud computing, both information and function are moved to the Internet.Cloud computing applications do not use browsers.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 12. Question : An exponential rate of innovation means thatStudent Answer: the number of new innovations increases linearly.innovation occurs as described by Moore’s law.as much progress is made in 10 years as the previous 20.All of the aboveInstructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:Question 13. Question : In a business hierarchy, the level that is responsible for monitoring the daily activities of the business isStudent Answer: middle management.service workers.production management.operational management.Instructor Explanation: p. 18Points Received: 1 of 1Comments:Question 14. Question : The term “management information systems” designates a specific category of information systems servingStudent Answer: integrated data processing throughout the firm.transaction process reporting.employees with online access to historical records.middle management functions.Instructor Explanation: p. 47Points Received: 1 of 1Comments:Question 15. Question : To monitor the status of internal operations and the firm’s relations with the external environment, managers need _____ systems.Student Answer: decision supportknowledgetransaction processingmanagement informationInstructor Explanation: p. 45Points Received: 1 of 1Comments:Question 16. Question : Which systems are typically a major source of data for other systems?Student Answer: Transaction processing systemsManagement information systemsExecutive support systemsDecision support systemsInstructor Explanation: p. 45Points Received: 1 of 1Comments:Question 17. Question : Decisions that are unique, rapidly changing, and not easily specified in advance are best suited to which type of system?Student Answer: ManagementTransaction processingExecutive supportDecision-supportInstructor Explanation: p. 48Points Received: 1 of 1Comments:Question 18. Question : Which systems are especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance?Student Answer: Management information systemsTransaction processing systemsDecision-support systemsKnowledge management systemsInstructor Explanation: p. 48Points Received: 1 of 1Comments:Question 19. Question : Which systems are designed to span functional areas and focus on executing business processes across the firm?Student Answer: Decision-support systemsManagement information systemsCRMEnterprise applicationsInstructor Explanation: p. 51Points Received: 1 of 1Comments:Question 20. Question : Today’s companies need fewer levels of management becauseStudent Answer: workers need less supervision.information systems make daily management decisions.the average worker has more extensive training.the increased flow of information throughout the organization supplants one of the traditional roles of management.Instructor Explanation: Week 1 LecturePoints Received: 1 of 1Comments:week 21. Question :The costs incurred when a firm buys on the marketplace what it cannot make itself are referred to as: switching costs.transaction costs.procurement.agency costs.: 1 of 1Comments:Question 2. Question :Disintermediation: results from the speed of the Internet.is defined as the elimination of layers in the distribution process.is a result of social networking.All of the abovep. 379: 1 of 1Comments:Question 3. Question :The four major types of competitive strategy are:: low-cost leadership; substitute products and services; customers; and suppliers.low-cost leadership; product differentiation; focus on market niche; and customer and supplier intimacy.new market entrants; substitute products and services; customers; and suppliers.low-cost leadership; new market entrants; product differentiation; and focus on market niche.p. 96: 1 of 1Comments:Question 4. Question :Information asymmetry exists when: the network is overloaded.sellers and buyers have the same information.one party in a transaction has more important information than the other.manufactures provide online data to customers.p. 378: 1 of 1Comments:Question 5. Question :When a firm provides a specialized product or service for a narrow target market better than competitors, they are using a: product differentiation strategy.market niche strategy.mass customization strategy.process efficiency strategy.p. 109: 1 of 1Comments:Question 6. Question :Internet technology: makes it easy for rivals to compete on price alone.imposes a significant cost of entry, due to infrastructure requirements.increases the difference between competitors because of the wide availability of information.makes it easy to sustain operational advantages.p. 101: 1 of 1Comments:Question 7. Question :The Internet raises the bargaining power of customers by: creating new opportunities for building loyal customer bases.making more products available.making information available to everyone.lowering transaction costs.p. 99: 1 of 1Comments:Question 8. Question :Cloud computing: is the same as e-commerce.reduces the size of IT organizations.increases business costs.requires special software, other than a browser, to be installed on each computer.Week 2 Lecture: 1 of 1Comments:Question 9. Question :Benchmarking: compares the efficiency and effectiveness of your business processes against strict standards.allows industry participants to influence industry-wide standards.is used to measure the speed and responsiveness of information technology.synchronizes the business processes of customers, suppliers, and trading partners.p. 105: 1 of 1Comments:Question 10. Question :The most successful solutions or methods for achieving a business objective are called: value activities.best processes.core competencies.best practices.p. 105: 1 of 1Comments:Question 11. Question :An information system can enhance core competencies by: providing better reporting facilities.creating educational opportunities for management.allowing operational employees to interact with management.encouraging the sharing of knowledge across business units.pp. 107108: 1 of 1Comments:Question 12. Question :The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached at which the additional inputs produce no additional output. This is referred to as: the point of no return.the law of diminishing returns.supply and demand.network inelasticity.p. 108: 1 of 1Comments:Question 13. Question :Network economics: applies the law of diminishing returns to communities of users.applies traditional economics to networked users.sees the cost of adding new members as inconsequential.balances the high cost of adding new members to a community against the lower cost of using network infrastructure.p. 108: 1 of 1Comments:Question 14. Question :In network economics, the value of a commercial software vendor’s software products: increases as more people use them.decreases as more people use them.increases due to higher marginal gain in output.decreases according to the law of diminishing returns.p. 108: 1 of 1Comments:Question 15. Question :Current technology trends will result in: IT organizations being more structured.organizations with fewer levels of management.an increased need for IT staffing.an increased number of servers within an enterprise.Week 2 Lecture: 1 of 1Comments:Question 16. Question :The quality of ubiquity, as it relates to e-commerce, is illustrated by: the same set of standards being used across the globe.plentiful, cheap information.the enabling of commerce worldwide.the availability of Internet technology everywhere and anytime.: 1 of 1Comments:Question 17. Question :Which of the following is not a recent development in e-commerce?: Growth of wireless Internet connectionsOnline, interactive models for newspapers and other traditional mediaUse of social media within a businessLack of growth of e-commerce retail salesp. 378: 1 of 1Comments:Question 18. Question :What term best describes consumers selling goods and services electronically to other?: DisintermediationC2C electronic commerceM-commerceB2C electronic commercep. 381: 1 of 1Comments:Question 19. Question :Where there is no well understood or agreed-on procedure for making a decision, it is said to be: undocumented.unstructured.documented.semi-structured.p. 456: 1 of 1Comments:Question 20. Question :The type of decision that can be made by following a definite procedure is called a(n): structured decision.unstructured decision.semi-structured decision.procedural decision.p. 456: 1 of 1Comments:week 31.Question :A characteristic or quality describing an entity is called a(n)Student Answer:field.tuple.key field.CORRECTattribute.Instructor Explanation:p. 210Points Received:1 of 1Comments:Question 2.Question :The confusion created by _____ makes it difficult for companies to create customer relationship management, supply chain management, or enterprise systems that integrate data from different sources.Student Answer:batch processingCORRECTdata redundancydata independenceonline processingInstructor Explanation:p. 211Points Received:1 of 1Comments:Question 3.Question :Duplicate data in multiple data files is calledStudent Answer:CORRECTdata redundancy.data multiplication.data independence.data backups.Instructor Explanation:p. 211Points Received:1 of 1Comments:Question 4.Question :A DBMSStudent Answer:CORRECTmakes the physical database available for different logical views.makes the logical database available for different analytical views.makes the physical database available for different analytical views.makes the relational database available for different analytical views.Instructor Explanation:p. 212Points Received:1 of 1Comments:Question 5.Question :The logical viewStudent Answer:shows how data are organized and structured on the storage media.presents an entry screen to the user.allows the creation of supplementary reports.CORRECTpresents data as they would be perceived by end users.Instructor Explanation:p. 212Points Received:1 of 1Comments:Question 6.Question :The type of logical database model that treats data as if they were stored in two-dimensional tables is theStudent Answer:OODBMS.pre-digital DBMS.CORRECTrelational DBMS.hierarchical DBMS.Instructor Explanation:p. 213Points Received:1 of 1Comments:Question 7.Question :A field identified in a table as holding the unique identifier of the table’s records is called theStudent Answer:CORRECTprimary key.key field.primary field.unique ID.Instructor Explanation:p. 213Points Received:1 of 1Comments:Question 8.Question :The data dictionary serves as an important data management tool byStudent Answer:assigning attributes to the data.CORRECTcreating an inventory of data contained in the database.presenting data as end users or business specialists would perceive them.maintaining data in updated form.Instructor Explanation:p. 217Points Received:1 of 1Comments:Question 9.Question :An automated or manual file that stores information about data elements and data characteristics such as usage, physical representation, ownership, authorization, and security is theStudent Answer:CORRECTdata dictionary.data definition diagram.entity-relationship diagram.relationship dictionary.Instructor Explanation:p. 217Points Received:1 of 1Comments:Question 10.Question :Which is the type of database management approach that can handle a large number of pages or documents?Student Answer:Hierarchical DBMSRelational DBMSNetwork DBMSCORRECTNoSQLInstructor Explanation:Week 3 LecturePoints Received:1 of 1Comments:Question 11.Question :Which is the most prominent data manipulation language today?Student Answer:AccessDB2CORRECTSQLCrystal ReportsInstructor Explanation:pp. 217218Points Received:1 of 1Comments:Question 12.Question :DBMSs typically include report-generating tools in order toStudent Answer:retrieve and display data.CORRECTdisplay data in an easier-to-read format.display data in graphs.perform predictive analysis.Instructor Explanation:p. 219Points Received:1 of 1Comments:Question 13.Question :A schematic of the entire database that describes the relationships in a database is calledStudent Answer:the data dictionary.the intersection relationship diagram.CORRECTthe entity-relationship diagram.the data definition diagram.Instructor Explanation:p. 221Points Received:1 of 1Comments:Question 14.Question :What is the process of streamlining data to minimize redundancy and awkward many-to-many relationships?Student Answer:.1em;”>NormalizationData scrubbingData cleansingData definingInstructor Explanation:p. 219Points Received:1 of 1Comments:Question 15.Question :Cloud computing offersStudent Answer:no database functions..1em;”>some database functions.products only from Amazon and Microsoft.None of the aboveInstructor Explanation:p. 217Points Received:1 of 1Comments:Question 16.Question :A data warehouse is composed ofStudent Answer:historical data from legacy systems.current data.internal and external data sources..1em;”>historic and current internal data.Instructor Explanation:p. 222Points Received:1 of 1Comments:Question 17.Question :A data mart usually can be constructed more rapidly and at lower cost than a data warehouse becauseStudent Answer:.1em;”>a data mart typically focuses on a single subject area or line of business.all the information is historical.a data mart requires a Web interface.all of the information belongs to a single company.Instructor Explanation:p. 223Points Received:1 of 1Comments:Question 18.Question :Data mining is a tool that allows users toStudent Answer:quickly compare transaction data gathered over many years..1em;”>find hidden relationships in data.obtain online answers to ad hoc questions in a rapid amount of time.summarize massive amounts of data into much smaller, traditional reports.Instructor Explanation:p. 224Points Received:1 of 1Comments:Question 19.Question :What is the tool that enables users to view the same data in different ways using multiple dimensions?Student Answer:Predictive analysisSQL.1em;”>OLAPData miningInstructor Explanation:p. 224Points Received:1 of 1Comments:Question 20.Question :OLAP is a tool that enablesStudent Answer:users to obtain online answers to ad hoc questions in a short amount of time.users to view both logical and physical views of data.programmers to quickly diagram data relationships.programmers to normalize data.week 4devry Mis535 Week 4 HomeWork Latest 2015 October1. Question : A device that acts as a connection point between computers and that can filter and forward data to a specified destination is called aStudent Answer: hub.switch.router.NIC.Instructor Explanation: p. 248Points Received: 1 of 1Comments:Question 2. Question : Which device sends data packets to all connected devices in a network?Student Answer: Network interface cardHubRouterNone of the aboveInstructor Explanation: p. 248Points Received: 1 of 1Comments:Question 3. Question : The method of slicing digital messages into parcels, transmitting them along different communication paths, and reassembling them at their destination is calledStudent Answer: multiplexing.packet switching.packet routing.ATM.Instructor Explanation: p. 250Points Received: 1 of 1Comments:Question 4. Question : What is the most important communication standard today for linking disparate computers and networks?Student Answer: Transmission Control Protocol/Internet Protocol (TCP/IP)International Standards Organization (ISO)Open Systems Interconnection (OSI)File Transfer Protocol (FTP)Instructor Explanation: p. 251Points Received: 1 of 1Comments:Question 5. Question : In TCP/IP, IP is responsible forStudent Answer: disassembling and reassembling packets during transmission.establishing an Internet connection between two computers.moving packets over the network.sequencing the transfer of packets.Instructor Explanation: p. 251Points Received: 1 of 1Comments:Question 6. Question : On which protocol is the Internet based?Student Answer: TCP/IPFTPPacket switchingFrame relayInstructor Explanation: p. 251Points Received: 1 of 1Comments:Question 7. Question : All network computers connect to a single hub in aStudent Answer: star network.bus network.domain network.peer-to-peer network.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 8. Question : In a bus network,Student Answer: signals are broadcast to the next station.signals are broadcast in both directions to the entire network.multiple hubs are organized in a hierarchy.messages pass from computer to computer in a loop.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 9. Question : A network that covers a large geographic area is most commonly referred to as a(n)Student Answer: local area network .intranet.peer-to-peer network.wide area network.Instructor Explanation: p. 254Points Received: 1 of 1Comments:Question 10. Question : Which communications medium uses single copper wire surrounded by thick insulation?Student Answer: Twisted pair cableA satelliteOptical fiberCoaxial cableInstructor Explanation: p. 255Points Received: 1 of 1Comments:Question 11. Question : Which type of signal follows a straight line and does not bend with the curve of the Earth?Student Answer: RadioSatelliteMicrowaveFiber opticInstructor Explanation: p. 256Points Received: 1 of 1Comments:Question 12. Question : Data is sent through the fiber optic cable by aStudent Answer: router.laser device.optical device.multiplexer.Instructor Explanation: p. 255Points Received: 1 of 1Comments:Question 13. Question : A domain name serverStudent Answer: provides interconnectivity on the Internet.serves a single domain.converts domain names to IP addresses.prevents hackers from bringing down the Internet.Instructor Explanation: p. 255Points Received: 1 of 1Comments:Question 14. Question : Net neutrality meansStudent Answer: that everyone pays the same for Internet access.that everyone has equal access to information on the Internet.that cable providers can charge different prices based on bandwidth.that there will be no federal regulation of the Internet.Instructor Explanation: p. 262Points Received: 1 of 1Comments:Question 15. Question : Which technology uses the Internet Protocol to deliver voice information in digital form using packet switching?Student Answer: TCP/IPVPNVoIPNone; voice information is digitally delivered using ATM.Instructor Explanation: Week 4 Lecture, p. 265Points Received: 1 of 1Comments:Question 16. Question : In the cloud computing model,Student Answer: servers to support intranet and extranet are virtualized to a cloud.enterprise networks disappear.users lose access to certain applications.corporate resources increase.Instructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 17. Question : A cloud computing modelStudent Answer: reduces the staff required to operate a typical IT organization.increases the staff required to operate a typical IT organization.does not change the staff required to operate a typical IT organization.moves all IT infrastructure to the cloud.Instructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 18. Question : Cost reductions in using cloud based services stem fromStudent Answer: reductions in staff.reductions in energy usage.reductions in servers.All of the aboveInstructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:Question 19. Question : In an RFID system, a(n) _____ is electronically programmed with information that can uniquely identify an item, such as an electronic code.Student Answer: readerantennamicrochiptagInstructor Explanation: p. 279Points Received: 1 of 1Comments:Question 20. Question : The cloud computing model described in the lecture is an example of which cloud computing model?Student Answer: SaaS (Software as a Service)Cloud based operating systemsVirtualization of serversCloud based applicationsInstructor Explanation: Week 4 LecturePoints Received: 1 of 1Comments:week 5devry Mis535 Week 5 HomeWork Latest 2015 October1. Question : Which type of infrastructure services provides voice and video connectivity to employees, customers, and suppliers?Student Answer: NetworkingTelephoneVOIPTelecommunicationsInstructor Explanation: p. 165Points Received: 1 of 1Comments:Question 2. Question : Specifications that establish the compatibility of products and the ability to communicate in a network are calledStudent Answer: network standards.telecommunications standards.technology standards.Internet standards.Instructor Explanation: p. 174Points Received: 1 of 1Comments:Question 3. Question : _____ unleash powerful economies of scale and result in declines in manufactured computer products.Student Answer: Internet and web technologiesTechnology standardsLinux and open-source softwareClient/server technologiesInstructor Explanation: p. 174Points Received: 1 of 1Comments:Question 4. Question : Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?Student Answer: Total cost of ownershipReturn on investmentBreakeven pointCost benefit analysisInstructor Explanation: p. 196Points Received: 1 of 1Comments:Question 5. Question : The practice of contracting custom software development to an outside firm is commonly referred to asStudent Answer: outsourcing.scaling.service-oriented architecture.application integration.Instructor Explanation: p. 191Points Received: 1 of 1Comments:Question 6. Question : What is the act of providing hardware and software capabilities as services over the Internet?Student Answer: Autonomic computingCloud computingGrid computingOutsourcingInstructor Explanation: p. 183Points Received: 1 of 1Comments:Question 7. Question : In order to achieve maximum benefit from an enterprise software package, a businessStudent Answer: customizes the software to match all of its business processes.uses only the processes in the software that match its own processes.changes the way it works to match the software business processes.selects only the software that best matches its existing business processes.Instructor Explanation: p. 339Points Received: 1 of 1Comments:Question 8. Question : Which best describes a suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes?Student Answer: Process management softwareERP systemsGroupwareApplication softwareInstructor Explanation: p. 338Points Received: 1 of 1Comments:Question 9. Question : Which type of software enables data to be used by multiple functions and business processes for organization coordination and control?Student Answer: GroupwareApplication softwareCollaboration softwareEnterprise softwareInstructor Explanation: pp. 339340Points Received: 1 of 1Comments:Question 10. Question : Which type of software is built around thousands of predefined business processes?Student Answer: Process management softwareCollaboration softwareEnterprise softwareGroupwareInstructor Explanation: pp. 338339Points Received: 1 of 1Comments:Question 11. Question : A company’s suppliers, their supplier’s suppliers, and the processes for managing relationships with them constituteStudent Answer: the supplier’s internal supply chain.the external supply chain.the upstream portion of the supply chain.the downstream portion of the supply chain.Instructor Explanation: p. 341Points Received: 1 of 1Comments:Question 12. Question : A company’s organizations and processes for distributing and delivering products to the final customers constituteStudent Answer: the supplier’s internal supply chain.the external supply chain.the upstream portion of the supply chain.the downstream portion of the supply chain.Instructor Explanation: p. 341Points Received: 1 of 1Comments:Question 13. Question : Inefficiencies arise in a supply chain because ofStudent Answer: inaccurate or untimely information.poor integration between systems of suppliers, manufacturers, and distributors.inefficient or inaccurate systems.unforeseeable events.Instructor Explanation: p. 344Points Received: 1 of 1Comments:Question 14. Question : Companies with effective supply chain management systems can expectStudent Answer: improved customer service and responsiveness.cost reduction.reduced inventory levels.All of the aboveInstructor Explanation: p. 344Points Received: 1 of 1Comments:Question 15. Question : When tailoring a particular aspect of a system to the way a company does business, enterprise software can provide the company withStudent Answer: configuration tables.Web services.data dictionaries.middleware.Instructor Explanation: p. 338Points Received: 1 of 1Comments:Question 16. Question : A scheduling system for minimizing inventory by having components arrive exactly at the moment they are needed and finished goods shipped as soon as they leave the assembly line best describes a _____ strategy.Student Answer: just-in-timefrictionlessbullwhipsafety-stockInstructor Explanation: p. 342Points Received: 1 of 1Comments:Question 17. Question : Enterprise application vendors have created _____ to make their own customer relationship management, supply chain management, and enterprise systems work closely together.Student Answer: e-business suitesERP systemsmiddlewarelegacy systemsInstructor Explanation: pp. 356357Points Received: 1 of 1Comments:Question 18. Question : _____ integrate(s) multiple applications from multiple business functions, business units, or business partners to deliver a seamless experience for the customer, employee, manager, or business partner and provide(s) a greater degree of cross-functional integration than the traditional enterprise applications.Student Answer: PRM softwareSFA softwareERP suitesService platformsInstructor Explanation: p. 360Points Received: 1 of 1Comments:Question 19. Question : Which metric is based on the relationship between the revenue produced by a specific customer, the expenses incurred in acquiring and servicing that customer, and the expected life of the relationship between the customer and the company?Student Answer: Churn rateCLTVCost per leadCost per saleInstructor Explanation: p. 355Points Received: 1 of 1Comments:Question 20. Question : Operational CRM applications include tools forStudent Answer: identifying buying patterns.calculating CLTV.sales force automation.pinpointing unprofitable customers.Instructor Explanation: p. 354Points Received: 1 of 1Comments:week 6devry Mis535 Week 6 HomeWork Latest 2015 October1. Question : What will you need to understand and measure for an effective reengineering project?Student Answer: Cost and riskPerformance of existing processes for a baselineStrategic analysis and workflowInputs and outputsInstructor Explanation: p. 492Points Received: 0 of 1Comments:Question 2. Question : Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate information systems is the goal ofStudent Answer: BPM.BPR.reengineering.workflow management.Instructor Explanation: p. 492Points Received: 1 of 1Comments:Question 3. Question : The _____ is directly responsible for the individual systems project.Student Answer: project management groupproject teamIS steering committeecorporate strategic planning committeeInstructor Explanation: p. 532Points Received: 1 of 1Comments:Question 4. Question : Which process develops a detailed description of the functions that a new information system must perform?Student Answer: Feasibility studyRequirements analysisSystems designTest plan developmentInstructor Explanation: p. 497Points Received: 1 of 1Comments:Question 5. Question : The entire system-building effort is driven byStudent Answer: organizational change.feasibility studies.the information value change.user information requirements.Instructor Explanation: p. 497Points Received: 1 of 1Comments:Question 6. Question : Systems designStudent Answer: describes what a system should do to meet information requirements.shows how the new system will fulfill the information requirements.always tries to increase precision.includes the testing phases.Instructor Explanation: p. 498Points Received: 1 of 1Comments:Question 7. Question : Transferring transaction data from a legacy system to the new system would be defined by which category of system design specifications?Student Answer: InputDatabaseManual proceduresConversionInstructor Explanation: p. 500Points Received: 1 of 1Comments:Question 8. Question : What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions?Student Answer: To take advantage of technical skills the firm does not haveTo save labor costsTo avoid change management issuesAll of the aboveInstructor Explanation: p. 511Points Received: 1 of 1Comments:Question 9. Question : The four kinds of structural organizational change enabled by IT, in order from least to most risky, areStudent Answer: rationalization, automation, reengineering, and redesigning.rationalization, automation, reengineering, and paradigm shift.automation, rationalization, reengineering, and paradigm shifts.automation, redesigning, restructuring, and paradigm shift.Instructor Explanation: p. 489Points Received: 0 of 1Comments:Question 10. Question : Traditional software development methodologies often fail becauseStudent Answer: insufficient funds are allocated.users are not an integral part of the development process.not enough planning is done.the IT staff does not have the necessary skills.Instructor Explanation: p. 506Points Received: 0 of 1Comments:Question 11. Question : You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?Student Answer: Any high-risk projectsAny low-benefit projectsAll high-risk, low benefit projectsNone; any project might be beneficialInstructor Explanation: p. 535Points Received: 1 of 1Comments:Question 12. Question : To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would useStudent Answer: capital budgeting.the real option pricing model.the scoring model.net present value.Instructor Explanation: p. 538Points Received: 1 of 1Comments:Question 13. Question : What do many companies overlook when making information system investment decisions?Student Answer: Benefits from the new systemOrganizational disruption costsSocial and organizational dimensionsAll of the aboveInstructor Explanation: p. 539Points Received: 1 of 1Comments:Question 14. Question : Information systems projects are valued similarly to stock options in which model of financial evaluation?Student Answer: IRRReal options pricing modelCapital budgetingAccounting rate of return on ROIInstructor Explanation: p. 538Points Received: 1 of 1Comments:Question 15. Question : An example of an external integration tool would be:Student Answer: to define task dependencies.to include user representatives as active members of the project team.to create a PERT chart.to hold frequent project team meetings.Instructor Explanation: p. 545Points Received: 1 of 1Comments:Question 16. Question : Agile methodologies emphasizeStudent Answer: thorough planning before the project starts.sequential execution of the six steps of system development.isolation of users from developers.incremental development of small working pieces of the project.Instructor Explanation: Week 6 LecturePoints Received: 1 of 1Comments:Question 17. Question : The major variables in project management areStudent Answer: scope, time, cost, and performance.scope, time, cost, quality, and risk.time, cost, quality, performance, and risk.time, cost, scope, and performance.Instructor Explanation: p. 490Points Received: 1 of 1Comments:Question 18. Question : Using a strategic analysis approach, an organization’s information requirements are known through a small number ofStudent Answer: milestones and dates.critical success factors.key management decisions.organizational changes.Instructor Explanation: p. 506Points Received: 1 of 1Comments:Question 19. Question : In which approach to systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage have begun?Student Answer: TraditionalPrototypingRADAll of the aboveInstructor Explanation: p. 514Points Received: 1 of 1Comments:Question 20. Question : The process of building an experimental system quickly and inexpensively for demonstration and evaluation so that users can better determine information requirements.Student Answer: agile.JAD.prototyping.agile or prototyping.week 7devry Mis535 Week 7 HomeWork Latest 2015 October1. Question : Social media sites result in loss of personal information becauseStudent Answer: sites lack appropriate tools to prevent security fraud.hackers spend more time working to penetrate the sites.users are not careful and share inappropriate business or personal information.Wikileaks is publishing social media site information.Instructor Explanation: Week 7 LecturePoints Received: 1 of 1Comments:Question 2. Question : Information systemsStudent Answer: pose traditional ethical situations in new manners.raise new ethical questions.raise the same ethical questions created by the Industrial Revolution.raise ethical questions primarily related to information rights and obligations.Instructor Explanation: p. 124Points Received: 1 of 1Comments:Question 3. Question : The feature of social institutions that means mechanisms are in place to determine responsibility for an action is calledStudent Answer: due process.accountability.courts of appeal.the judicial system.Instructor Explanation: p. 129Points Received: 1 of 1Comments:Question 4. Question : The process in law-governed societies in which laws are known and understood and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is calledStudent Answer: liability.due process.courts of appeal.FOI appeals.Instructor Explanation: p. 129Points Received: 1 of 1Comments:Question 5. Question : Immanuel Kant’s Categorical Imperative states thatStudent Answer: if an action cannot be taken repeatedly, then it is not right to be taken at any time.one should take the action that produces the least harm or incurs the least cost.one can put value in rank order and understand the consequences of various courses of action.if an action is not right for everyone to take, it is not right for anyone to take.Instructor Explanation: p. 130Points Received: 1 of 1Comments:Question 6. Question : The ethical “no free lunch” rule states thatStudent Answer: if an action cannot be taken repeatedly, then it is not right to be taken at any time.one should take the action that produces the least harm or incurs the least cost.one can put values in rank order and understand the consequences of various courses of action.everything is owned by someone else, and that the creator wants compensation for this work.Instructor Explanation: p. 130Points Received: 1 of 1Comments:Question 7. Question : European privacy protection is _____ than in the United States.Student Answer: less far-reachingless liable to lawsmuch less stringentmuch more stringentInstructor Explanation: p. 134Points Received: 1 of 1Comments:Question 8. Question : Intellectual property can best be described asStudent Answer: intangible property created by individuals or corporations.unique creative work or ideas.tangible property created from a unique idea.the manifestation of an intangible idea.Instructor Explanation: pp. 138139Points Received: 1 of 1Comments:Question 9. Question : It is not feasible for companies to produce error-free software becauseStudent Answer: any programming code is susceptible to error.it is not possible to create perfect software on a large scale.errors can be introduced in the maintenance stage of development.any software of any complexity will have errors.Instructor Explanation: p. 143Points Received: 1 of 1Comments:Question 10. Question : The practice of spamming has been growing becauseStudent Answer: it is unregulated.it is good advertising practice and brings in many new customers.it helps pay for the Internet.it is so inexpensive and can reach so many people.Instructor Explanation: p. 145Points Received: 1 of 1Comments:Question 11. Question : Which of the five moral dimensions of the information age does spamming raise?Student Answer: Quality of lifeSystem qualityAccountability and controlInformation rights and obligationsInstructor Explanation: p.s 125126Points Received: 1 of 1Comments:Question 12. Question : Policies, procedures, and technical measures used to prevent unauthorized access, alteration, theft, or physical damage to information systems refers toStudent Answer: security.controls.benchmarks.algorithms.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 13. Question : Security challenges posed by the communications between layers in a client/server environment areStudent Answer: line taps and denial of service attacks.tapping, sniffing, and message alteration.computer viruses, line taps, and loss of machine.vandalism, theft and fraud, and line taps.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 14. Question : Phishing involvesStudent Answer: redirecting users to a fraudulent website even when the user has typed in the correct address in the Web browser.pretending to be a legitimate business’ representative in order to garner information about a security system.pretending that attached information is from a business associate, or directing users to fake websites.Using e-mails for threats and harassment.Instructor Explanation: p. 301Points Received: 1 of 1Comments:Question 15. Question : Evil twins areStudent Answer: Trojan horses that appears to the user to be legitimate commercial software applications.E-mail messages that mimic the e-mail message of a legitimate business.Fraudulent websites that mimic a legitimate business’s website.bogus wireless networks that look legitimate to users.Instructor Explanation: p. 301Points Received: 1 of 1Comments:Question 16. Question : The HIPAA Act of 1996Student Answer: requires financial institutions to ensure the security of customer data.specifies best practices in information systems security and control.imposes responsibility on companies and management to safeguard the accuracy of financial information.outlines medical security and privacy rules.Instructor Explanation: p. 306Points Received: 1 of 1Comments:Question 17. Question : Financial institutions are required to ensure the security and confidentiality of customer data through theStudent Answer: Investor Protection Act.Financial Services Modernization Act of 1999.Financial Security Act of 1997.Personal Security and Confidentiality Act of 1986.Instructor Explanation: p. 306Points Received: 1 of 1Comments:Question 18. Question : Automated data are more susceptible to destruction, fraud, error, and misuse because information systems concentrate data in computer files thatStudent Answer: are usually embedded in legacy systems that are easy to access.are not secure because the technology to secure them did not exist at the time the files were created.have the potential to be accessed by large numbers of people and by groups outside of the organization.are frequently available on the Internet.Instructor Explanation: p. 293Points Received: 1 of 1Comments:Question 19. Question : The vulnerability inherent in wireless networking is due toStudent Answer: use of the SSIDs.broken encryption or users who do not set up secure systems.the lack of robust encryption capabilities.the lack of protection against war driving.Instructor Explanation: p. 317Points Received: 1 of 1Comments:Question 20. Question : Statement ranking information risks are included in a(n)Student Answer: security policy.AUP.risk assessment.business impact analysis.Instructor Explanation: p. 310Points Received: 1 of 1Comments: