AbstractIn today’s society, communication is vital for maintaining a safe and productive environment.Communication is also an important factor in employee and client relationships, team building,and effective work productivity. Having good communication can be a positive asset to anorganization or team. Whether it be a healthcare setting or corporate setting, goodcommunication is the key to having successful outcomes. There are positive as well as negativeaspects that involve communication. Barriers, negative aspects, tend to cause friction within anorganization or between people. Ideally, positive outcomes are the goals when it is related tocommunication. This paper will discuss the importance of communication andthe ways to implement or improve it within an organization. Secondly, it will also discuss thebarriers that are encountered when communicating. Lastly, it will provide established as well asfuture leaders the skills and tools to implement or better communicate with their employees.     Introduction Communication is the key to success in most organizations. It is the transfer ofinformation from one person to another or a group of people. “Communication is thelifeblood of an organization and, without it, things will not get done. But we know organizationsand employees may lack the ability to learn, use, and exploit good communication practices “(Conrad, 2014, p. 5). Communication can help develop a sense of unity for the leader andemployees as well as create a positive environment for those working within the organization.“Good communication skills help to develop better understanding and beliefs among peopleinspire them to follow the principles and values which their leader wants to inculcate in them.”(Anchal & Dahiya, 2015, 43). As a leader, being able to effectively communicate is vital to thegrowth and development of the organization. Leaders must possess the confidence andknowledge to succeed. “According to many researchers, leader is one who has an ability to takecharge, direct, encourage, or stimulate others. They have an attitude to convince others and tomake them follow the goals or the participles defined by them” (Odin, 2015, p.1627). In the aspect of the healthcare setting, communication is vital. Without it, things will notbe accomplished. “In fact, in surveys of highly successful managers across the nation, the abilityto communicate effectively was identified as the most important skill a manager needs forsuccess” (Conrad, 2014, p. 9). Managers and leaders have a responsibility to communicate withthe staff and keep them informed. This includes leading meetings, sending emails, or just simplytalking with the staff. They must also have the ability to uplift and motivate the staff whilegetting the message across.    The Communication Process The communication process begins with the sender. The sender is a person who has aneed or desire to give an idea or concept to others. The receiver is the person whom the messageis sent to. The idea is encoded by selecting words, symbols, or gestures with which to create amessage. The message is the outcome of the encoding. The message is then through a medium orchannel, which carries the message. The medium can be in the form of a face-to-faceconversation, phone call, e-mail, or written report. The receiver takes the message and breaks itdown and receive it as meaningful information. Noise is anything that distorts the message.Noise can be perceived as language barriers, interruptions, emotions, and attitudes are examplesof noise. Lastly, feedback is when the receiver responds to the message of the sender and returnsthe message (Lunenburg, 2010, p,2) It is with feedback that it is determined if the informationthat was sent by the sender to the receiver is understood. Barriers to Communication In any work setting, there will almost certain be barriers to communication.  “The problem in communication arises from the disturbances or barriers in the transmission,either by the leader or by the receiver “(Odin, 2015, p. 1624). Communication barriers in theworkplace can have a negative impact on morale, productivity and relationships between theemployee and leader. There are many barriers that affect communication. According toBorkowski (2016, p. 89), barriers of communication can be classified into two categories. Theyare environmental factors and personal barriers.Environmental factors may include the lack of time and attention, specific terminology,and multiple level of hierarchy. Listening is a vital part to communication. If the receiveris not listening, then the message will not be received. A far as time goes, the sender is notthinking the message through thus causing the receiver to not be able understand or receive themessage clearly. Specific terminology is another environmental barrier to communication.Communication between people who use different terminology can be misunderstood simplybecause people perceive different meanings to the same words” (Borkowski, 2016, p.91). Thiscan cause assumptions and misunderstandings. Lastly, multiple levels of a hierarchy is anotherenvironmental barrier. When there are too many levels for a message to go through, in the endeither the message is not delivered at all or it is delivered incorrectly. Personal barriers can also affect communication. These barriers are reflective of one’svalues and beliefs. Some of the barriers include jealousy, lack of empathy, and fear. There are ways to overcome these barriers. To overcome these barriers one mustrecognize that they exist (Borkowski, 2016, p. 92). Environmental barriers can be resolved ifattention and time is given to the receiver. When communicating, use clear and conciseterminology that the receiver can understand. Also, decreasing the number of levels of hierarchywill help facilitate effective communication. Doing this prevents the message from beingdelivered incorrectly or not being delivered at all. Personal barriers can be overcome by simplyhaving empathy and to acknowledge that some people will have their own fears and strugglesjealousy.    Ways to Improve Communication Improving communication within an organization can help with growth and allow theleader and employees reach their highest potential. Studies have shown that improvingcommunication can produce great outcomes. “Communication is one of the toughest issues inorganizations. It is an area that is most frequently complained about by employees duringorganizational change and daily operations” (Heathfield, 2018). The number one way to improvecommunication is to listen. Actively listening and being receptive to feedback helps. “Managerswho ignore tend to cultivate a distance between them and their employees, thereby eroding therelationship and ultimately the work environment. In facilitating communication, a managershould hear what is said, integrate it into the topic at hand, and say something to move theconversation forward” (Odine, 2015, 1627). A creative way to improve communication is toorganize team-building activities. The process of team building in an organization is vital tothe development of its activities in the future. As is known, the management team is supposed tobring people together to achieve goals and effectively distribute responsibilities. (Nikitenko, G. et al., 2017, p. 132). This can be done by bringing the team together outside ofwork to participate in activities. Team building exercises can be fun as well as bring everyoneether for something positive.    Change Communication Model There are many theories that may or may not show that communication is important.Two communication models showed in their own way that effective communication helps. Thechange communication model is a tool used to According to Husain (2013), changecommunication should focus on addressing the issues of employees and provide a humane touch.Some employees may have personal or environmental issues that affect the way they communicate withothers or with their superior. The change communication model lists attributes such as trust, employeecommitment, job security, and lack of uncertainty. Having a solid foundation with these things will makeemployees happy and will be willing to change. In addition to the change communication model,the Conceptual Model for Effective Leadership was developed to also create goodcommunication. With this model it starts with the leader. It showed that with the right leadershipand communication style, employees will have more satisfaction and better attitudes when itcomes to their work environment.. Workplace Communications Framework Communication framework is a tool utilized to communicate with your staff, customers,or anyone that is affiliated with the organization. when leaders communicate effectively, theiremployees experience high levels of satisfaction. A solid foundation is imperative in contributingto the operations of an organization. To facilitate productive operations within theorganization, one must have a workplace communications framework in place. The design of thisframework is to provide structure as well as having a means of effectively communicating. Inaddition to the framework, self-assessment tests will be used to help employees identify theirstrengths and weaknesses. It will also allow them to learn about themselves. This framework will go as follows:Purpose: To allow a means for communication and to enhance communication processesTarget Audience: Managers, Nurses, Assistants, Physicians, and other essential staffGoals: To allow staff to communicate with each other, To foster the ability to work together as a teamCommunication Channels: Face to face interviews, meetings, email, flyers, in-service training classesFeedback: For all staff as well as those in leadership to provide constructive and be receptive to receiving feedback.      Conclusion This paper discusses the importance of workplace communication and ways to improveit. Effective communication creates better environments for employees and leaders. Aspreviously mentioned, without communication, things cannot get accomplished. Great leadershipwith the ability to effectively communicate can be a positive asset to an organization. It promotesmotivation, builds confidence and character, and fosters team work.In conclusion, it is evident that communication in the workplace is and will be animportant issue. Communication is the transmission of information and commonunderstanding from one person to another. The key components of the communication processare the sender, encoding the message, transmitting the message through a medium, receiving themessage, decoding the message, feedback, and noise (Lunenburg, 2010, p.11). Communicationis the number one factor in aiding an organization or company with growth and success.Effective communication is a two-way process that requires effort and skill by both sender andreceiver. Whether in a healthcare setting or corporate office, having theability to communicate in a clear and easy to understand helps the receiver better accept themessage. effectively communicate with others will go a long way. When communicating wellwith employees, they tend to work harder and are inclined to work harder. Anchal &Dahiya,(2015) states that when working in such a good, healthy, positive and congenial environmentemployees get motivated and enthusiastic to work much harder”. The dedication towards doingtheir work makes it easy to achieve their targets quickly and hence their productivity increases.As a leader one should seek opportunities to better improve communication skills.With communication  comes many barriers. Some are good and some are bad. Barrierscan be the focal point as to why an organization is succeeding or failing. As mentioned before, toovercome these barriers, it should be recognized that they do exist. Every leader does not possessthe capability to communicate well. This leads to low employee satisfaction, lack of motivation,and a sense of low self-esteem. To be successful, managers should maintain open lines ofcommunication that lead others in completing goals. It means accepting responsibility that is,adapting to change and decision-making (Odine, 2015, p. 9). As a leader, one would want theirorganization to be successful. It starts with the employees but leaders and managers must be ableto communicate in a professional and respectable manner. The same goes for the employee aswell. Lastly, there are two models of communication discussed in this paper. The ChangeCommunication model and The Conceptual Model for Effective Leadership are both toolsmediums in showing that effective communication is key. After exploring the information on thistopic, it shows that leadership and communication are closely linked. Both go hand in hand asfor as running an organization or business. With all of the different barriers such as language,and cultural differences, communication is a vital part in reaching others. Communication willdefinitely be an ongoing factor with anyReferencesBorkowski, N. (2016). Organizational Behavior in Healthcare (3rd ed.). Burlington, MA: Jones and Bartlett Learning.Conrad, D. (2014). Workplace Communication Problems: Inquiries by Employees and Applicable Solutions. Journal of Business Studies Quarterly.Dahiya, L. A. (2015). Effective Leadership is all ablou communicating effectively: Connecting Leadership and Communication. International Journal of Management and Business Studies, 43.Garon, M. (2013). Speaking up, being heard: Registered nurses’ perceptions of workplace communication. Retrieved 2018, from http://doi.org/10.111/j.1365-2834-2011.01296.xHeathfield, S. (2018). Communication inChange Management.Husain, Z. (2013). Effective Communication Brings Successful Organizational Change. The Business Management Review, 3(2).Lunenburg, F. (2010). Communication: The Process, Barriers, and Immproving Effectiveness. Communication Schooling, 1(1), 2.Malling, J. E. (2018). Workplace-based communication skills training in clinical departments: Examining the role of collegial relations through positioning theory, Medical Teacher. doi:10.1080/0142159X.2018.1464647 Nikitenko, G. et al. (2017). Development of Human Resources of the Organizationwith the help of Team Building Model. 18(157), 132.Odine, M. (2015). Communication Problems in Management. Journal of Emerging Issues in Economics, Finance, and Banking: An Online International Research Journal, 4(2). Get Help With Your EssayIf you need assistance with writing your essay, our professional essay writing service is here to help!Find out more